Terrebonne Ford Lincoln - Service Center

I was not able to keep my first appointment; had no issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, servic issues rescheduling. Due to weather conditions, arrived much too early for my rescheduled appointment. The staff was extremely understanding, serviced my car, discussed, not only what they did during this visit, but discussed upcoming service. I sincerely appreciate the professionalism, service and consideration provided by the Terrebonne Ford Lincoln Service Department. More

I have been a customer with Terrebonne Lincoln for over 25 years. In fact, I now feel like part of the family. When I walk in, I am greeted warmly by the staff. I am a completely satisfied customer and 25 years. In fact, I now feel like part of the family. When I walk in, I am greeted warmly by the staff. I am a completely satisfied customer and plan to continue my association with them. We have dealt with James Relan since he was in Sales and still go through him for all of our requests. When I walk through the door, I feel like I am home. More

Amanda was very helpful. I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me inform I was promised a ride home but it never came. I stayed at the dealer ship from 7:20 until 9;45 Service on my car was excellent. Amanda kept me informed as to what was going on. Very helpful. More

My 2010 Ford F-150 killed on me late one evening after hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and ha hours. I tried to jump the battery which appeared dead. I was unsuccessful. It was in a safe place, so I waited until the following morning and had it towed to my local Ford Dealership, Terrebonne Ford. They were able to get the battery started but discovered that the issue was the alternator had gone out and needed to be replaced, along with the battery. Since my truck is an older model, the alternator needed to be ordered. After they received the new part, they completed the necessary repairs that day. I love my truck, and I am impressed that I went over 15 years without having to replace the alternator!!! More

Upon learning about the mechanical issues affecting my Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison fro Ford Escape, I recognized the necessity of taking it to Terrebonne Ford. From the outset, my experience was nothing short of exceptional. Madison from the service department demonstrated outstanding customer service, going above and beyond to ensure I felt valued as a customer while keeping me informed throughout the three-week duration of the process. The service department, along with the certified mechanics overseeing the repairs, exhibited a high level of professionalism and expertise. Every aspect requiring attention was thoroughly discussed with me before any service was performed. The entire process was seamless and efficient, instilling in me the utmost confidence that all repairs would be addressed promptly and effectively. More

Very good service on time and courtesy was excellent pleasant and clean waiting area kept me informed pleasant and clean waiting area kept me informed More

Best service best staff. Always efficient and very courteous. Customer service is the best I have ever experienced. Always efficient and very courteous. Customer service is the best I have ever experienced. More

Amanda Sapia in the service department is wonderful . She is understanding and very helpful. We are pleased with our service writer She is understanding and very helpful. We are pleased with our service writer More

Communication was first rate. Service was performed in a very timely manner. Will definitely return to Terrebonne Ford. Service was performed in a very timely manner. Will definitely return to Terrebonne Ford. More

Excellent Experience! Highly professional treatment. I would recommend Terrebonne Lincoln to all of my friends. Highly professional treatment. I would recommend Terrebonne Lincoln to all of my friends. More