170 Reviews of Terrebonne Ford Lincoln - Service Center
Wonderful sales and service departments at Lincoln-Mazda! This is a review of the service department at Lincoln-Mazda. No Lincoln-Mazda personnel are listed below. Why?? Service is prompt and thorough, wit This is a review of the service department at Lincoln-Mazda. No Lincoln-Mazda personnel are listed below. Why?? Service is prompt and thorough, with friendly and accommodating personnel. We love Ms. Shirley!! More
The personnel at this dealership is like family . My Diesel F-250 , is maintain to the highest performance quality level.. Thank you,, Louis Blanchard.. Great people... Diesel F-250 , is maintain to the highest performance quality level.. Thank you,, Louis Blanchard.. Great people... More
I am a 25 year customer of Terrebone Ford the management ,sales and service departments or nothing less than fantastic.You truly become part of There family. I have bought eight vehicles through them with t ,sales and service departments or nothing less than fantastic.You truly become part of There family. I have bought eight vehicles through them with the upmost satisfaction .thanks More
Amanda has been such a great help in getting my Expedition fixed. The entire staff in sales and service are very friendly and helpful. Would recommend and use in future. Expedition fixed. The entire staff in sales and service are very friendly and helpful. Would recommend and use in future. More
My service visit was very good. Appointment was on time, staff very professional and helpful. Clean and comfortable waiting area with Good fresh hot coffee staff very professional and helpful. Clean and comfortable waiting area with Good fresh hot coffee More
New Tires for My 2014 Ford Edge I received excellent service in replacing my tires on my Ford Edge. On my initial visit, a service representative assessed the current condition of m I received excellent service in replacing my tires on my Ford Edge. On my initial visit, a service representative assessed the current condition of my tires and suggested that perhaps I would like to coordinate the replacement with my next service appointment and economize on my trips to the dealership. She then provided descriptions and estimates for three versions of replacement tires, based on Good/Better/Best categories. She also advised me of the type of tire that seems to work best in my location/weather/local road conditions, etc. I also was given prices to include in my decision. When she realized that I travel out of the country for my work, we determined that I should call the Service Department to schedule that visit at least one week in advance of the time when I would be in town to have tires replaced and the service work to be done. That would give them time to order the tires if they were not currently in stock. As that time approached, I went in to speak directly about this and the representative remembered our conversation. When she went to verify the tire selection that I had made, she learned that tire had been discontinued and the ordering person researched a similar replacement that was available and it was even slightly cheaper in price. The tires were ordered and the appointment scheduled for when I would be back in town. When that day came, a driver took me home to save me time. All of this courteous and thoughtful service earns a 5-star rating. My family has been dealing with Terrebonne Ford for 50 years and we have always had a five star experience. Even when we lived out of town, we returned to the Barkers to buy our many cars. The Barkers' service is at the heart of their dealership. You can buy a car at an endless number of dealerships---but we learned that buying the car is a one-day experience---but servicing that car is a very important reason for our choice to buy from Terrebonne Ford. More
12 hours away from vacation trip a/c drain hose leaks Brought car to dealership, service department immediately had personnel diagnose problem. Made repair, dryer out carpet and had car back to me clean a Brought car to dealership, service department immediately had personnel diagnose problem. Made repair, dryer out carpet and had car back to me clean and ready for my trip. Took a total of 3 and a half hours. More
Friendly and Great Service Terrebonne Ford always helps me get the service I need at a great price. The service representatives are friendly and efficient and my service is com Terrebonne Ford always helps me get the service I need at a great price. The service representatives are friendly and efficient and my service is completed swiftly and they have me on my way for the rest of the day. I will always do business with Terrebonne Ford. More
Best service! Appointment given. Car taken on time, service given with free car wash and all done at a very reasonable price. Very pleasant personnel, great waitin Appointment given. Car taken on time, service given with free car wash and all done at a very reasonable price. Very pleasant personnel, great waiting area with coffee. More
The minute I called with a problem with my truck, the people here jumped right on it. Hunter managed to get me in right away and insured I had another vehicle to drive while my truck was being serviced. people here jumped right on it. Hunter managed to get me in right away and insured I had another vehicle to drive while my truck was being serviced. Amanda then took care of me all week keeping me updated and making sure everything was done in a timely fashion and to best quality. Amazing work and very grateful for the continued experience I have had with these two people here. Great job! More