"Worst customer service ever"
I am currently in my third leased vehicle. I think Teterboro Jeep Dodge is probably the worst car dealer I've ever had to deal with. Not only do they not offer service hours on the weekends, their show room is completely unprofessional. While I understand the idea of comrade in the work place, this location take it to another level. I waited for 45 minutes for a salesman who was supposedly busy, only to find out later that he was sitting behind me the majority of the wait. The receptionist who seated me initially forgot who I was and asked if I was being helped. I also was forced to bring my plates back to motor vehicle myself, which I have never had to do with any other car dealer. Please do not waste your time or money here. They are extremely unhelpful. Buying a car can be stressful as it is, this location will not help. The only reason I have 1 star is because it does not allow you to choose zero.
Had leased a jeep from a dealer, when the lease was up, we decided to go with a different make. The new dealer payed off the lease and advised us that we to return the vehicle to jeep. We contacted Teterboro Jeep about the return they told us because we didn't/weren't getting another jeep, that we had to bring the vehicle to the original jeep dealer. We did just that. We drove the vehicle an hour back to dealer, to find out that that the vehicle could be returned to any jeep dealer and that Teterboro jeep just didn't want to deal with it. I will never buy, lease, or refer anybody to Teterboro Jeep EVER. POOR BUSINESS.
"A Service Department that doesn't have Saturday hours"
I recently leased a car from this dealer. I thought everything was going well until i needed service. What kind of dealership is open to sell you a car during the weekend but without service!!!!!!! Not only that i tried making an appointment when i am off during Christmas between the 26th and 30th and i couldn't get an appointment!!
If you are interested in buying a Jepp (Which i do love the car) go somewhere people are actually going to take car of you after your purchase. Everybody works.. Why would a dealer think to not have service hours on weekends when most people have time to come in.