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The Audi Exchange St. Charles
St. Charles, IL
123 Reviews
The team at Audi Exchange St. Charles would like to welcome you to our dealership in St. Charles, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Audi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near St. Charles, you can always count on the professional technicians in our Audi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in St. Charles count on the high-quality vehicles and services found at Audi Exchange St. Charles, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 123 reviews
December 04, 2024
I took my A6 in for service. Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great per Upon arriving I was greeted by Justin. He did a great job of explaining what services were due on my car. He is a high energy guy with a great personality. I needed a pretty quick turn around and he made that happen. Very easy to work with. More
by SOKO
Employees Worked With
Justin
December 03, 2024
Audi St. Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed b Charles consistently provides exceptional service. I recently brought my Q7 in for an inspection and brake service, and, as always, I was impressed by their professionalism. The lobby is comfortable and well-appointed, making the wait pleasant. My service advisor was wonderfully communicative, keeping me informed throughout the process. While I noticed the cost of the brake job has increased significantly compared to my last visit (something that's out of their control), the quality of their work and attention to detail remain top-notch. I appreciate their commitment to excellence and look forward to continuing my service here. Highly recommend! More
by JustPlaneBain
Employees Worked With
Jason Piske
December 02, 2024
The purchase of my new vehicle went smoothly and I’m happy to have landed on Gonzalo! happy to have landed on Gonzalo! More
by Kaletaaleksandra
Employees Worked With
November 30, 2024
In 40’years of car buying, Audi Exchange St. Charles is the best car buying experience ever. Charles is the best car buying experience ever. More
by Ec
November 30, 2024
My engine coolant light came on Three hours before a road trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! trip. Audi exchange Saint Charles got me in promptly and corrected the issues so that we could get on our way. Five star service! More
by jwfitzge
Employees Worked With
Ethan
November 30, 2024
So I drive 3 hours in order to be able to service my vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I had four guys helping me cart my stuff from my loaner to my vehicle. Amazing service every xxxx time! Whatever you are doing keep doing it! And I’ll keep buying and coming back! More
by Doc
Employees Worked With
Michael Morgan
