The BMW Store

Excellence The dealership was first class and helped me find the car I was looking for. After trips to Columbus & Dayton, the sales staff was most helpful in my The dealership was first class and helped me find the car I was looking for. After trips to Columbus & Dayton, the sales staff was most helpful in my selection. The x5 Diesel will be an excellent car for our northern Michigan trips. Paul K. was excellent & knowledgeable. More

Great Experience on a Used Vehicle I flew in from Washington DC to buy the Used Cayenne GTS that I'd been following since early March of this year, Nick Norman and Chico Robinson provi I flew in from Washington DC to buy the Used Cayenne GTS that I'd been following since early March of this year, Nick Norman and Chico Robinson provided excellent customer service and professionalism throughout my entire transaction. Theres no doubt in my mind that these.2 gentlemen are an asset to the dealership and I just would like to say, thanks again guys for you two are alright in my book, 2 Thumbs Up Fellas!!! More

Would buy it again I had gone with my mom earlier that morning to help her purchase a new vehicle in another state. I had been gathering my ideas of what kind of car I I had gone with my mom earlier that morning to help her purchase a new vehicle in another state. I had been gathering my ideas of what kind of car I wanted as my husband was insisting that I purchase something nicer than what the kids were driving. I've always loved BMW's so I searched and found the closest dealer to my driving direction and stopped in to see what they had. I immediately spoke to Dean and he listened to my wants and needs; then we settled on my new X3 that I ordered from the computer. He didn't hard sell, I felt like I was talking to my best friend. 3 weeks later I am the proud owner and driver of the finest vehicle I've ever owned or driven. More

Perfect! I knew exactly what I wanted, I knew exactly how much money I wanted to spend, I made myself clear to Chris and he presented to me exactly what I was I knew exactly what I wanted, I knew exactly how much money I wanted to spend, I made myself clear to Chris and he presented to me exactly what I was after. The negotiation was objective and I felt that my wishes were respected. Left the place with a feeling that the deal was a good deal for me and for the BMW Store and that is the essence of a good negotiation. Thank you for your professionalism, Chris! More

great dealership Fantastic experience. Chuck was super patient and knew from my feedback what cars to keep me test driving and what questions to ask to get me in my r Fantastic experience. Chuck was super patient and knew from my feedback what cars to keep me test driving and what questions to ask to get me in my realize the M4 was the right car for me. Chris handled the sale, ordering process, window tinting and delivery for me. I appreciate his M car expertise. Very exciting and fun. Thanks to Conor for making the paperwork quick and painless so I could start DRIVING!! Thanks to all! More

The search is over! I had a good experience buying my Z4 thru Chris. I did not feel any pressure and he was very good about answering any questions I had. I had a good experience buying my Z4 thru Chris. I did not feel any pressure and he was very good about answering any questions I had. More

Fantastic experience My experience buying an X-3 was great. Chris is very knowledgeable and Ed is experienced in finalizing the deal. They were able to accommodate my sche My experience buying an X-3 was great. Chris is very knowledgeable and Ed is experienced in finalizing the deal. They were able to accommodate my schedule, my specifications for color/package and get me set up in less than a week. Financing was extremely efficient. Would not hesitate to recommend this team to anyone. More

Simple and Fast Excellent sales experience! Quick and professional. Process was easy and would recommend dealer to others looking for an i3. Thanks for dealing with m Excellent sales experience! Quick and professional. Process was easy and would recommend dealer to others looking for an i3. Thanks for dealing with my kids while deciding on the i3. We are happy with our choice and excited to have this car. More

Excellent Experience Buying a Used BMW at the BMW Store I love my 2012 335i blue hard top convertible. John was so helpful and I felt at ease working with him. Chico took away all my nervousness away with I love my 2012 335i blue hard top convertible. John was so helpful and I felt at ease working with him. Chico took away all my nervousness away with his great sense of humor okay he liked my jokes. The Used Sales Department has a great team and look forward to working with them again when we are ready to buy another BMW at the BMW Store. More

Superb Customer Service I recently purchased a used 325xi from The BMW Store and Mr. John Beam. There were a couple of maintence issues that needed attention. John assured me I recently purchased a used 325xi from The BMW Store and Mr. John Beam. There were a couple of maintence issues that needed attention. John assured me that no car would go out of The BMW Store unless it met customer expectations. Even when buying an older BMW, they treated me like the most important customer in the store. I would strongly recommend these people to anyone shopping for a BMW ( or a Cooper- they sell those too). Thanks John! More