The BMW Store

Lease of new 528xi Ed and Chris did an excellent job finding the perfect car for us. Chris was very thorough in reviewing all of the features and has even offered to com Ed and Chris did an excellent job finding the perfect car for us. Chris was very thorough in reviewing all of the features and has even offered to come to our house and program the garage door opener. We really appreciated their efforts to keep us part of the BMW family since this is our third wonderful experience with BMWs! We highly recommend this great team to others who are searching for a new car! More

Sasan Ward Susan was able to take me from frustrated to elated, her knowledge of the brand is impressive, her follow-through laudable and her disposition makes a Susan was able to take me from frustrated to elated, her knowledge of the brand is impressive, her follow-through laudable and her disposition makes all of the buying processes enjoyable. Connor made this the single most pleasant financing experience I have had. I love my new BMW wagon and am very satisfied with the service I have receive during this buying process. More

Nice deal on a CPO Wonderful buying experience. John was good with words and made be feel comfortable during the whole process from seeing the vehicle till becoming the Wonderful buying experience. John was good with words and made be feel comfortable during the whole process from seeing the vehicle till becoming the owner of one.. Got a nice deal as well..!! Overall it was very satisfactory...!! Highly Recommend..!! More

Used car sales went well I was looking to downsize my 7 series to a 5 series. The BMW Store is a bit of a drive, but had the 5 series with the options I wanted. I took the d I was looking to downsize my 7 series to a 5 series. The BMW Store is a bit of a drive, but had the 5 series with the options I wanted. I took the drive to Cincinnati after a few email exchanges with Julian. Typically, buying a car takes an entire afternoon. But the entire process was smooth. The only delay was waiting for the finance person to free up with another customer. But the wait was not beyond reasonable and gave us time to clean out our old car and move our stuff over. In total, the process took less than 2.5 hours which is extraordinary. Julian was easy to deal and helpful. I noticed a chip in the windshield on the drive home. Julian quickly addressed the issue. Buying a car is usually a difficult procedure. I would not say this was fun, but it was certainly one of the better buying experiences I have had. More

Very nice experience! I was looking for a new "used" car. We have several BMW's and the BMW Store was our best experience thus far. Chris found all of the information that I was looking for a new "used" car. We have several BMW's and the BMW Store was our best experience thus far. Chris found all of the information that I was looking for. The team at the BMW Store is extremely friendly and professional. I would return to this dealership again! More

Great experience!! Great 435i convertible! Chris, Ed, and Connor were great! Their service exceeded our expectations. Chris was extremely helpful and the car was delivered and windows tinted to Chris, Ed, and Connor were great! Their service exceeded our expectations. Chris was extremely helpful and the car was delivered and windows tinted to perfection. I look forward to dealing with the team for future cars. Steve and Nancy. More

Chuck provided an AWESOME buying experience! I ordered/purchased a 2016 X3 MSport earlier this month. Chuck as extremely helpful and has followed up multiple times since my purchase. Chuck is a I ordered/purchased a 2016 X3 MSport earlier this month. Chuck as extremely helpful and has followed up multiple times since my purchase. Chuck is a car enthusiast himself and really made great recommendations as I selected options for my new vehicle. The entire process from start to finish as great. I have purchased several cars from the BMW Store and the level of service is unsurpassed. I would highly recommend the BMW Store and Chuck!! Thank you!!. More

Patient and professional staff Although I thought I knew what I was looking for when I walked in the door, it became evident within five minutes that I was clueless. Matt showed me Although I thought I knew what I was looking for when I walked in the door, it became evident within five minutes that I was clueless. Matt showed me multiple vehicles and answered at least a thousand questions. I also kept changing my mind about things to include financing yet never felt pressured by anyone on the team. As painful as it is for me to spend money at any time, Matt and Chico made it a pleasant experience. More

Bought a BMW 5 series Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. More

Awesome experience again! Chris and everyone at BMW is very professional and helpful! This was my second lease there and I couldn't be happier! They truly care and want you to Chris and everyone at BMW is very professional and helpful! This was my second lease there and I couldn't be happier! They truly care and want you to have the best experience possible! I will definitely return! More