
The BMW Store
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,577 reviews
I had an excellent experience I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there was very excellent and would go back again More
First BMW Owner Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was very knowledgeable with the mechanics of the car and took time to go through all of our concerns and questions, including putting the car up on a lift for us to inspect the underside. We are very please with our experience and our BMW purchase. More
Second purchase at the BMW store We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professiona We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professional but also easy going. The car was in beautiful condition and again the perfect choice for our needs. - both from a practical standpoint and fitting our budget. This dealership's cars are very fairly priced - we even got on the Internet with John together to compare market values on the same car we purchased. I highly recommend John and this dealership. More
Great Experience The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions, but never made us feel pressured, which is a big negative in my book. He helped us order a new car when there was not a car available on the lot that met our needs. The whole process was very easy and our new car arrived about 2 weeks after ordering it. Overall a great experience! More
professional service The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. The The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. They explained all the options clearly and gave us time to consider which car to buy with no feeling that there was an end of the month sales deadline. Would definitely recommend this garage and sales team . More
Positive Experience Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would hi Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would highly recommend. More
Fantastic Experience My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very know My experience with The BMW Store was exactly what it should be like to purchase a new vehicle - honest, exciting, and professional. Mat was very knowledgeable about the car and process of purchasing. I knew what I wanted when I went to the showroom and he never persuaded me in another direction. The Finance Manager, Chico, was really great to work with as well. I would highly recommend Mat at the Store for BMW purchases. More
Awesome Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everythi Great experience, very friendly and helpful, my wife and I both love the car. Mat was very knowledgeable about the car, warranty and service. Everything was ready when I arrived, and all transaction’s where completed in a timely manner. Great Job More
Awesome expierence My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answer My buying expierence was awesome . Julian was honest and professional and made the buying expierence pleasure able . Quick deal and fair deal . Answered every question I had . I thought I left some paperwork in my old car and Julian was quick to check on it and get back to me. I highly recommend visiting this store if your looking for a used car. More
Excellent Service Our first experience at The BMW Store was well worth the visit. Julian was easy to work with and made the entire process seamless. We would highly rec Our first experience at The BMW Store was well worth the visit. Julian was easy to work with and made the entire process seamless. We would highly recommend their team to our friends. More