
All Salespeople
Sales Department
The BMW Store
Cincinnati, OH
1,567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 02, 2025
I’m happy to write this review because my experience with
The BMW Store was truly outstanding. Even more impressive was my sales associate, Matt Swartz.
Living about 214 miles away, I was initially hesita
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by LADYLINDA
Employees Worked With
Susan Ward, Mat Swartz, Jemar DuBose
May 01, 2025
This was a super smooth and fairly quick experience from
the initial placing of my special order X1, obtaining a value on my trade, followed by pickup of my vehicle in the timeframe stated. I will return to
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by SavvyShopper
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
April 25, 2025
Paul was extremely knowledgeable, patient and
accommodating during the sales process. I felt comfortable with my decisions and I never felt pressured. Susan guided me through the technology and d
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by Jen
Employees Worked With
Paul Kolleck, Susan Ward