The Frederick Motor Company

If you are just looking to price things out, and ask them for their best price, be prepared to be abused. My husband and I just started looking at Legacy's today, and we are going to compare best prices aro for their best price, be prepared to be abused. My husband and I just started looking at Legacy's today, and we are going to compare best prices around the area, but they only offered us 600 dollars off at first and when we asked if they could possibly go lower, the salesman apparently didn't feel the need to continue with us, so he went to get his sales manager that was there at the time. The "manager" came up to us shook our hands (not making eye contact whatsoever) and sat down and only offered us another 200 dollars off. We told him we were truly interested in purchasing the car and that we were going to go elsewhere and price it out. He instantly got defensive and clearly irritated and asked us "are you using us?" We were shocked! We weren't asking for anything in writing, just a price to go by! We got up to leave and he said "just go to another place! get out!" yelling at us the whole way out the door! If you go here, don't expect them to work with you on the price, but do expect to get mistreated and yelled at! I have NEVER EVER been treated so badly by anyone especially when it comes to a 25,000 + purchase! More

Called a week ahead of time to schedule an oil change and tire rotation. Was quoted a total time one hour. Showed up at 10am for my scheduled service, and got my car out at 12:30pm. 2.5 hours for an oil tire rotation. Was quoted a total time one hour. Showed up at 10am for my scheduled service, and got my car out at 12:30pm. 2.5 hours for an oil change and tire rotation. On top of that, service department had the nerve to charge me the FULL amount for the service. Beware of servicing your vehicle here. You may be in for a long wait. More

This dealership promised an afer market item to be installed and never completed this services for the proper price. I also contacted the owner of the dealership and multiple perople at the dealership installed and never completed this services for the proper price. I also contacted the owner of the dealership and multiple perople at the dealership. I beleieve this dealership is not to be used for a car purchase. More