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Babylon Honda - Service Center

West Babylon, NY

4.6
2,639 Reviews

2,639 Reviews of Babylon Honda - Service Center

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August 06, 2025

I went for an oil change and a rotation of the tires and the air filters changed. When I got the car back. The filter in the glove compartment was still clogged and the young man came out. Pulled my car bac More

by Evelyn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I'm bad with names so I didn't remember what his name was but I had him the last time to
Aug 09, 2025 -

The New Babylon Honda responded

Thank you, Evelyn, for sharing your experience! We’re glad our team promptly addressed the issue with your air filter and ensured everything was taken care of. We appreciate your patience and are happy to know you left satisfied. If you ever need anything else, we’re here to help!

August 02, 2025

An oil change for 79. 99 when I paid 34.95 last August is disgusting and I will seek service elsewhere More

by Emilysparents
Recommend Dealer
No
Employees Worked With
Melanie Betancur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Betancur
Aug 09, 2025 -

The New Babylon Honda responded

Thank you for your feedback. We understand that pricing changes can be frustrating. Our prices reflect the quality of service and parts we provide, as well as current market conditions. We appreciate your past business and are sorry to hear you’re considering other options. If you have any questions or would like to discuss this further, please don’t hesitate to reach out.

August 01, 2025

Everyone is polite and professional. Making service appointments is a very simple process. Rescheduling is very convenient thank you More

by MATTHEW_BELROSE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

The New Babylon Honda responded

Thank you, Matthew, for your kind words! We’re delighted to hear that our team’s professionalism and the ease of scheduling have made your experience positive. We look forward to continuing to serve you. If you ever need assistance, just let us know!

July 30, 2025

They did an excellent job and the car was ready when they said it would be. More

by LIND2712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

The New Babylon Honda responded

Thank you for your positive feedback! We’re glad to hear that the job was done well and your car was ready on time. We appreciate your business and look forward to serving you again.

July 28, 2025

Gooooooooooooooooooooooooooooooooooooooooooooooooooooood Job. Asistente y rapide time aunque precio no me gustó pero tenía realmente realizar More

by reyorale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

The New Babylon Honda responded

Thank you for your kind words and feedback! We’re glad to hear you found our service helpful and timely. We understand pricing can be a concern and appreciate your honesty. If you’d like to discuss any questions about pricing or services, please feel free to reach out. We’re here to help!

July 26, 2025

The service advisor I had was horrible. & prices are rip off only come here oil More

by Alan34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

The New Babylon Honda responded

Thank you for sharing your feedback, Alan. We’re sorry to hear about your experience with our service advisor and your concerns regarding pricing. We strive to provide excellent service and fair pricing to all our customers. If you’re open to it, we would appreciate the opportunity to discuss this further and address your concerns. Please feel free to contact us directly.

July 24, 2025

Everybody is nice , but the Manager Matt very professional person, and nice customer service. I am recommending this Dealership and for me Is a nice experience with my first car Honda, thank y More

by wallycnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas the seller of my Honda Hybrid very nice person
July 19, 2025

Found a leak in my air conditioning and didn't charge me ??very thorough Glad to see new chairs delivered to 2nd waiting room More

by fb2953
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ferchak
July 18, 2025

The service was fast and friendly but there is no working car wash at the service center to wash vehicles and my car wasn’t able to be washed after it was serviced, More

by kedawe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Vanessa is the best, she helped me every time I need a service, she is a 5 star adviser. Thank you Vanessa and thanks to The New Babylon Honda Team. More

by Luis Mieses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.