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The Selection Premium Automobiles

Lawrence, KS

4.9
532 Reviews
Where ownership becomes a source of confidence and not anxiety. "Our mission is to remarket premium selected automobiles that are cost-effective for the working class, exciting and unique among their own while providing exclusive services for years to come that lessen the cost and hardships of automotive ownership."
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845 Iowa St

Lawrence, KS

66044

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Showing 532 reviews

March 02, 2026

I didn't think I would have to ask for an owner manual I figured it would be in the glove box it wasn't. I asked for when I was so they couldn't supply me one so they emailed me one not good! When you trade More

by miss63ks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Criddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

The Selection Premium Automobiles responded

The Selection Premium Automobiles responded on 2/12/26 5:48 AM Thank you for taking the time to share your feedback, Cassie. We're truly sorry to hear about your experience with your 2019 Toyota RAV4 and appreciate you bringing these concerns to our attention. At our dealership, we strive to ensure every customer feels confident and safe in their new vehicle, especially with precious family members like your new grandbabies in mind. We'd like to address your points directly and offer our assistance. First, regarding the brake light that came on—we understand how concerning that must be, particularly so soon after your purchase. Brake warning lights in Toyota RAV4 models can often be triggered by something as simple as low brake fluid levels, sensor issues, or even routine wear on components like brake pads. Since your vehicle is still within the warranty period, we're committed to helping resolve this promptly. We've noted your request for a call and will reach out today to schedule a convenient time to bring it in for inspection at our service center. We're also sorry to hear about your disappointment with the owner's manual. Many modern vehicles, including Toyota models from 2017 onward, have transitioned to digital formats to provide more accessible and up-to-date information. While we understand the preference for a physical copy, the emailed version allows for quick searches without flipping through pages, and registering at ToyotaOwners.com offers even more benefits. For instance, you can easily access personalized maintenance schedules, detailed explanations of features and options, warranty details, and helpful tutorial videos on how to use everything from infotainment systems to safety settings—all at your fingertips on your phone or computer. If you'd like, we can assist you with setting up an account or provide a printed manual if available. Additionally, we're happy to schedule a one-on-one session with one of our team members to walk you through the buttons and features in person, ensuring you feel comfortable without needing to rely on online searches. On the topic of fuel, we apologize if there was any confusion during your visit. Our policy as a used car dealership is to provide vehicles with approximately a quarter tank of gas, which helps us keep operational costs down and pass those savings on to our customers through competitive pricing. This is a standard practice in the industry on ised vehicles and not related to any legal restrictions—we certainly didn't mean to imply otherwise. We value your trust in trading in your 2008 RAV4 with us, and while it's great to hear it served you well for many years, our inspection did reveal some emerging maintenance needs that could have become issues over time. We're glad we could help facilitate a smooth transition to a newer model. Your satisfaction is our top priority, Cassie. Please don't hesitate to contact us directly at 785-856-0280 or stop by so we can make this right. We look forward to turning your experience around and ensuring you enjoy many safe, reliable miles ahead.

Mar 05, 2026 -

miss63ks responded

So you're offering now to show me how all the buttons work on Rav? Shouldn't you have done that when you sold it to me?? Again you're wanting me to spend money but my daughter fixed the issue! Would have preferred to have an owner's manual in my hand not online! Like y'all can't afford to get me an owner's manual LOL!

Mar 05, 2026 -

miss63ks responded

And just so you know no one ever called me today LOL not that I would have brought my vehicle to you because it's already fixed my daughter fixed it I told you that I messaged Jeremy!

November 17, 2025

I've bought 5 vehicles from The Selection Premium Automobiles over the years and 2 working with Jeremy. The quality of their vehicles and straightforward honest approach with customers is amazing and More

by rpm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2025

The car buying process was much easier than the last time I bought a car from a different dealership. Communication was prompt and it was a very smooth and efficient process. More

by kylebd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Such a smooth and easy process! Jeremy was very kind and efficient. Mind you, I had gone to 7 dealerships before The Selection. The OTHER places - cars were not customer ready. Whil More

by Nicole Lamer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

The Selection Premium Automobiles responded

😊😊😊😊😊😊😊😊😊

September 26, 2025

Chris was very kind and helpful. I knew what I wanted when I got there and he didn’t impede or upsell me. More

by surrenderwendy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Amazing customer service. I’ve never made a purchase so smooth & so quick. 10/10 Highly recommend. More

by Xaviern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2025

The selection is a great local car source. It was my first experience with them and they did a fantastic job. I will buy a car here again! More

by Russmanhere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Chris as great and helped us get the SUV and a loan. He was easy to deal with! More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

They stole $4000. 00 from us! We bought a car from the selection in May. We bought the Gold package warrantee for $4000. When we got the car home we noticed some issues More

by jeff D S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

The Selection Premium Automobiles responded

No one stole $4,000 from you. Unfortunately you had a claim opened and that claim had to be closed before the money would be refunded. It has been processed, and SENT TO THE LENDER who has secured interest in the car. Unfortunately takes a bit of time but probably check with them. They should have it any day.

July 27, 2025

Honest from what I have seen. Also very attentive to customer needs. Fair with trade in and price of vehicles on their lot. More

by jmhpapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Criddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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