Thomas Cumberland Subaru - Service Center
Cumberland, MD

56 Reviews of Thomas Cumberland Subaru - Service Center
Thomas dealership has wonderful people and service. Everyone that I have met at Thomas dealership has been very friendly and informative. The people at Thomas dealership always have a smile on their f Everyone that I have met at Thomas dealership has been very friendly and informative. The people at Thomas dealership always have a smile on their faces whenever I am there and they greet you as soon as you arrive. They always call or email me whenever my car is due for a service (such as an oil change). Also they answer my questions reguarding my vehicle. Thses are just a few reasons why I like Thomas dealership. More
YOU get prompt service, and all of your questions YOU get prompt service, and all of your questions answered and explained in laymans terms that are easy to understand, and if the person dosen't know YOU get prompt service, and all of your questions answered and explained in laymans terms that are easy to understand, and if the person dosen't know the answer they will direct you to someone that will know. You also have a friendly atmosphere where you are treated very good. Altho your mechanical pricing is a little high you should rember that most of your costomers will be loyal if after purching your vehicals would get some discount on the maintance of same. More
There were three men I worked with, but I don't know there names. There was a woman in service too who impressed me by recognizing me from a year before. Service involved several relatively small thin there names. There was a woman in service too who impressed me by recognizing me from a year before. Service involved several relatively small things - recalls, 3700 mi checkup, oil change, blue tooth replacement and a fog light replacement. Work seems to have been done very well. I also want to commend Sales Rep Amanda - she sold me my car last year and came down to service when she learned I was there to tell them about my blue tooth problems and she was kind enough to show me how to use it and a couple of other things that I had forgotten how to do. I was impressed with her when she sold me the car, and I am more impressed every time I work with her. More
They did a very good service and the price.was very fair compaired to most places and.everyone is always.so.friendly I.was very pleased with my service. Thanks again for wonderful service compaired to most places and.everyone is always.so.friendly I.was very pleased with my service. Thanks again for wonderful service More
I have used this shop for many years. The helpfulness and I have used this shop for many years. The helpfulness and the quality of service has always been exceptional. I would not only recommend this dealer I have used this shop for many years. The helpfulness and the quality of service has always been exceptional. I would not only recommend this dealer for service requirements, but also for the purchase of an automobile. More
I do not know who actually did the repair work on our car, however it was done very fast and they were allvery friendly as usual. this is our second car we purchased at hyundia. so betweern seth loar & j car, however it was done very fast and they were allvery friendly as usual. this is our second car we purchased at hyundia. so betweern seth loar & jason miller, they did a great job. Leah & Bob Hawkins More
Thomas Subaru service is the reason I have my 4th Subaru. Seth Loar couldn't have been more efficient, friendlier or knowledgeable in dealing with my service call. Jason has always been very helpful when I Seth Loar couldn't have been more efficient, friendlier or knowledgeable in dealing with my service call. Jason has always been very helpful when I call or stop for service. Great Service Department. They always explain the work to me so I know what was done and the cost. The dealership/service dept. will keep me coming back for my next vehicle. More
I purchased my car from Thomas Subararu and have my maintenance done there as well. I have bee completely satisfied with them! Their staff have been very helpful as well as friendly to deal with! maintenance done there as well. I have bee completely satisfied with them! Their staff have been very helpful as well as friendly to deal with! More
Sales and service at Thomas Subaru have always been a pleasure. The advice is accurate, the atmosphere is pleasant, and the work has always been professional... pleasure. The advice is accurate, the atmosphere is pleasant, and the work has always been professional... More
The service I received at Thomas Hyundai was Excellent. The staff at Thomas Hyundai is very Friendly and will answer your questions. I would recommend their service. The staff at Thomas Hyundai is very Friendly and will answer your questions. I would recommend their service. More