Thornhill Nissan

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Thornhill Nissan:
very simple process - felt sales man went above and beyond to get me the best deal possible - would recommend to any nissan customer or those wanting to know about nissans

thanx again chris

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Thornhill Nissan:
I bought a new Pathfinder and like the folks I worked with. Their website was really a good resource for me.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Thornhill Nissan:
Turned in my vehicle before the lease was up and paid the lease off-however, they misplaced my vehicle on the lot, locked the paperwork inside. NMAC continued to contact me for the vehicle and to pay off the remainder of the loan. Thornhill denied having the vehicle until I demanded that they physically walk in the lot -they found it. Took forever for them to fax the odometer reading in. NMAC is still trying to close down the account-but have a collection agency calling me daily to get the remaining 11,000 dollars owed since "we didn't return the vehicle" I am outraged. At the time that we turned in our vehicle, we decided to put out a new lease on a new vehicle at nissan. We put down $424 deposit. The dealership had to get the vehicle from another dealership. THe next day we decided on a Toyota and cancelled and,even thought i felt bad, we backed out on the Nissan. Now the dealership won't give our money back because they had to pay to get the vehicle we initially wanted. I feel that since they are the cause of our problems regarding the first vehicle, that should erase the $424 off my credit card to make up for the collection agency harassing me for the mistake they made!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Thornhill Nissan:
I took my Altima in because it was overheating. They told me that I needed a new radiator, for $600. After they installed the new radiator, they did a pressure test and found that the water pump was leaking. $200 to fix that. Then they discovered that the fan motor needed to be replaced, and so did some hoses. By the time I was done, it cost $1100. On the way home, the car overheated and the oil light came on! I went straight back, and then they found that there was no oil in the engine! They said that whoever changed the oil last had not replaced the seal in the oil cap. Well, guess who changed the oil last? They did! I firmly believe that most of those repairs were not required. But that is not the end. While they were putting oil into the car, the service advisor told me that there was oil leaking into the distributor, and it was all gunked up with oil and needed to be replaced. I said &quot;Show me&quot;. We walked back to the car, and she asked the mechanic to show us the oil in the distributor. The mechanic had no idea what she was talking about. There was nothing wrong with the distributor.<br><br>Their salesmen are real sharks, too. They approach me when I am dropping my car off for service and try to talk me into trading my car for a new one. And they don't take no for an answer. Even after I told one of them that I wasn't interested, he kept asking me &quot;If I could get you a new Altima for $300/month, would you buy it?&quot;<br><br>No way! I would never buy from that dealer again.

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