Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thoroughbred Ford
Kansas City, MO
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
366 Reviews of Thoroughbred Ford
March 18, 2014
Initially, my husband and I were looking to trade in my 2011 Ford Escape and his 2011 Street Glide for a 2013 F-150. We emailed the dealership about three trucks we were interested in looking at. Ryan Breh 2011 Ford Escape and his 2011 Street Glide for a 2013 F-150. We emailed the dealership about three trucks we were interested in looking at. Ryan Brehm called us back immediately. It took us a couple of weeks and several phone calls to finally make it to the dealership. It wasn't quite warm enough to ride a Harley, even for a short distance. We looked at several trucks and my husband finally picked the one he liked. We test drove the truck and loved the smooth ride. This F-150 is great truck! After the test drive and while Ryan was finishing up with another customer, we looked at the Ford Explorer's. I had some concerns about driving my husband's Expedition. A great vehicle, but just a little too much of a vehicle for me. Ryan let us test drive an Explorer and keep it for the weekend. Another great car, but just too much for me. I really liked the Edge and that is what I got. My husband and I shared what I wanted in a car and Ryan found the one for me. He brought a car down from the Platte City dealership and showed me another car that he thought I would like better. He was right! As for the price, we told Ryan where we needed to be and he got us a deal we couldn't refuse. The financing department was a pleasure to work with as well. Very nice and helpful! After the paperwork had been signed and filed away, Ryan was waiting for us to go over the features in both of our vehicles. He took his time, even thought the dealership was closed, to make sure we understood everything and offered additional classes to go over My Ford Touch and the sync features. We were so impressed by Ryan and Thoroughbred Ford that a week later we took our son there to buy his first car. Again Ryan was a pleasure to work with. Even though it was a busy Saturday, he made the car buying experience a pleasure. And our son couldn't be happier with his 2012 Ford Focus. More
by careym24
Employees Worked With
Ryan Brehm, Tj Anderson
March 18, 2014
Ryan Brehm was great to deal with! No pressure and a Great DealerShip, " Thoroughbred Ford"! He went over everything and had the Truck looked over and cleaned before delivering it! Awesome Guy and Place Great DealerShip, " Thoroughbred Ford"! He went over everything and had the Truck looked over and cleaned before delivering it! Awesome Guy and Place to Deal With!! More
by Bulldog6964
Employees Worked With
Ryan Brehm
March 11, 2014
George O'Sullivan was the sales associate that worked with me, I appreciated everything that he helped me with. He took his time and thoroughly explained and answered any question that I had-beings that with me, I appreciated everything that he helped me with. He took his time and thoroughly explained and answered any question that I had-beings that it was my first time purchasing a car. He has a very uplifting and bright presence. He was very friendly, always smiling, making jokes-he has a good sense of humor and creates a comfortable environment for you while you're in his care. He treats you life a friend and not just a customer. He is very knowledgeable pertaining to each vehicle and the variety of other things that Ford's offers. There was not one question I asked him about the car that he didn't know. I appreciated everything he helped me with and would recommend George to anyone who plans on buying a car in the future. He is truly an asset to Thoroughbred Ford Company!! Jessica LaJaunie More
by lajaunie
Employees Worked With
George O'Sullivan
January 29, 2014
Buying our new car at Thoroughbred Ford was the best car buying experience we have ever had. Ryan Brehm was THE BEST salesman ever. Very helpful, without being high-pressure. He was very knowledgeable abo buying experience we have ever had. Ryan Brehm was THE BEST salesman ever. Very helpful, without being high-pressure. He was very knowledgeable about the products and services and took time to listen to what our needs and ideas were for our purchase. Ryan was recommended to us by a family member who purchased a vehicle from him and we would recommend Ryan to anyone, knowing they would be treated with respect, care and superior service. Ryan sat in our new car with us, explaining all of the gauges and buttons. He even synched our phones for us so we could use the hands-free option before we left the parking lot - that's service! Ryan Balsley walked us through our options for financing and the various warranties offered, helping us know the right choice for us. He had a no-pressure approach, as well, which we really appreciate. The whole experience could not have been better. More
by dntbush
Employees Worked With
Ryan Brehm, Ryan Balsley
January 08, 2014
We worked with Mike Stadler and were pleased with our experience. They were willing to work with us and I am very happy with my purchase! When I am looking for my next car, I will shop Thoroughbred and experience. They were willing to work with us and I am very happy with my purchase! When I am looking for my next car, I will shop Thoroughbred and hope to work with Mike again! More
by abradb22
Employees Worked With
Mike Stadler
January 04, 2014
We stopped by Thoroughbred Ford to see it might be possible to trade in our Nissan Rouge for a vehicle that handles better in winter weather conditions. We were looking at used vehicles, but financing possible to trade in our Nissan Rouge for a vehicle that handles better in winter weather conditions. We were looking at used vehicles, but financing was somewhat of a concern. Brandon went out of his way to make sure we did not leave without a safe and affordable vehicle; and he did this while helping other customers, without inconveniencing us. Without Brandon and the finance department, we would still be in a vehicle that may not have gotten us to work last week. Thank you Brandon and Ford. You are the best! Beth & Larry More
by bboyer234
Employees Worked With
Brandon Lincoln
December 24, 2013
After recently moving back to KC from Georgia we were looking for a 2nd vehicle with 4-wheel drive. We had visited several dealers and had not been able to come up with a reasonable deal. We had driven b looking for a 2nd vehicle with 4-wheel drive. We had visited several dealers and had not been able to come up with a reasonable deal. We had driven by Thoroughbred Ford several times but never stopped in. While we were out last week we decided to stop by the dealership. We were met by Bill kristl who worked with us and helped us find a vehicle that suited our needs. The car had a price on the window and we negotiated a deal that was very reasonable. After taking the car home we found that one of the heated seats was not working. We returned the next day and Bill took care of getting it fixed that same day at no additional charge. Bill was a pleasure to work with and I would recommend him highly for anyone looking for a car at Thoroughbred Ford. More
by Gary46
Employees Worked With
Bill Kristl
October 05, 2013
We had a very bad experience at a Kansas Kia dealership. They just wanted to sell us a loan. The only way they would negotiate a deal was if we took their financing. My husband and I walked out. The next da They just wanted to sell us a loan. The only way they would negotiate a deal was if we took their financing. My husband and I walked out. The next day I went to Thoroughbred Ford and contacted Harold Dorsey. He fixed me up with a nice 2012 Ford Fusion at a reasonable price. We went to Harold because we had such a good experience with him in 2012 when my husband bought his new Ford pick-up. We never should of went to that other dealership. Thank you to Harold and the staff at Thoroughbred Ford for a wonderful experience. We will be back and so will our friends and family. Donna Leap More
by philleap
Employees Worked With
Harold Dorsey
September 20, 2013
We just bought our 2nd vehicle from Thoroughbred Ford, worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer s worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer service experience was fantastic. The cost was extremely fair, and financing found us a better deal than our bank (with which we've done business for many years, and have our mortgage through). Excellent experience! More
by LNutt
Employees Worked With
George O'Sullivan, Erston Kearns
August 30, 2013
Eric and Randy where great! They never hassled me or pressured me to "buy now". That was very refreshing. They were both very knowledgeable of the products and really, that's all I want. Somebody who pressured me to "buy now". That was very refreshing. They were both very knowledgeable of the products and really, that's all I want. Somebody who knows their product, knows the competition, and allows me to make my decision. Great experience. More
by pleetz
Employees Worked With
Randy Burlington, Eric Flickinger
