Thoroughbred Ford

This is the second Ford Escape that I've purchased from Thoroughbred Ford in Kansas City. I was blessed to have a referral to my salesman, Erston Kearns. He walked through many senarios to make sure that Thoroughbred Ford in Kansas City. I was blessed to have a referral to my salesman, Erston Kearns. He walked through many senarios to make sure that I got the car I wanted and the terms that fit within my budget. No high pressure and caring attitude - he is the one women would love to work with since it's very intimidating to be in a dealership! I highly recommend him. More

I purchased a car from Ryan 6 years ago and had such a good experience I came back. He listened to what I wanted, what I could afford and found me the perfect vehicle. There were no hidden costs, surpri good experience I came back. He listened to what I wanted, what I could afford and found me the perfect vehicle. There were no hidden costs, surprises and he did and followed through on everthing he said. I feel he went above and beyond to be sure I was well take care of and would recommend him to ANYONE. It was also nice to see many familiar faces after 6 years in the entire sales/finance departments. I also have owned 5 Fords in my life and believe in the brand. Good cars and good people are what I look for and seem to have found in Ryan Brehm and Thoroughbred. More

I want to start this by saying that I am very pleased with my entire new car buying experience. I came to your dealership originally about 1 1/2 months ago, looking for a used Ford Escape. Ryan Brehm, with my entire new car buying experience. I came to your dealership originally about 1 1/2 months ago, looking for a used Ford Escape. Ryan Brehm, was referred to me by your Assistant Service Manager, I believe his name is Scott Spencer. I work with Mr. Spencer's wife, Tiffany, who also used to work at your dealership. I told Ryan what I was looking for, I told him the financial perimeters and he did his best at finding what I was looking for. I felt like I needed more than what was being offered for my trade in, and we couldn't meet at a price that I thought was reasonable. I told Ryan I would get back with him at a later date. I listed my car on Craigslist and sold it within three weeks or so, and by that time, the Escape that I was interested in was already sold. So, I came up with a new plan of action, contacted Ryan, told him what I was looking for at this point, and within an hour, he called me back and advised me what he had to offer. I had every intention to by a 2011 Escape, however your dealership was out of what I wanted there, and he mentioned the price of, and an estimated price of payments on the vehicle I ended up purchasing. I feel that Ryan went above and beyond to please me as the customer. I have every intention of keeping in touch with Ryan, and referring him whatever business I can. He was very courteous, polite, kind, and best of all to me, He was NOT, "PUSHY" or "SUGGESTIVE". I hate salesman that are like that. I've several a few in my time. Without being told, I would have guessed that Ryan Brehm was one of the better salesman that are employed there at Thoroughbred Ford. He has my highest regard. Thank you for allowing me to advise you about my experience. More

It was a great experience, very one was very helpful and made it easy to purchase our truck. The selection was better than any other dealer we visited. made it easy to purchase our truck. The selection was better than any other dealer we visited. More

We have 2 more kids that will go to college within the next 4 years and we won't go anywhere else, but your dealership. This is the second car we bought from jeffrey. He's just amazing! next 4 years and we won't go anywhere else, but your dealership. This is the second car we bought from jeffrey. He's just amazing! More

It was the 1st new car that my wife and I purchased and we had a great experience. The staff was both friendly and knowlegdable. We would definately recommend Throughbread to friends and family. we had a great experience. The staff was both friendly and knowlegdable. We would definately recommend Throughbread to friends and family. More

We really liked Gilbert! He is a wonderful salesman very helpful and informative. He went over the top to get me the car that i wanted. I would recommend him to anyone buying a car. He is very friendly he i helpful and informative. He went over the top to get me the car that i wanted. I would recommend him to anyone buying a car. He is very friendly he is great in customer sevice. He worked really hard to get us in the price range that we needed. Because of employees like Gilbert we will continue to be thorougbred customers! Overall he is a wonderful guy! Thank you! Michele Negus More

Gilbert made my experience a breeze. I do not like the 7 hours it took to do the deal, but that is par for the course i guess. Overall, i would say Gilbert needs a raise. Never before have i been treated wi hours it took to do the deal, but that is par for the course i guess. Overall, i would say Gilbert needs a raise. Never before have i been treated with such respect. He has gone above and beyond what i expected and i would highly recommend all of my friends and family to him. More

I'm highly impressed with Thoroughbred Ford an their I'm highly impressed with Thoroughbred Ford an their staff! I am a retired a Certified Master Automotive Technician and am in Honrable Mention in t I'm highly impressed with Thoroughbred Ford an their staff! I am a retired a Certified Master Automotive Technician and am in Honrable Mention in the Automotive Hall of Fame in Dearborn, Michigan. I worked in dealerships from '67 to '82 and understand how they operate. My son-in-law, grandson, and myself were treated with total respect and dignity by Gilbert an Joe in the showroom! Other customers were also while we were there. They worked a great price made sure we were comfortable while we were there. The interest rate unbelievable, and follow through has been beyond belief. They deserve recognition! Thank You, Paul T Presbury Sr. More

The overall customer service from the intitial greeting to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasa to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasant. The two sales representatives were very accomedating and pleasant to work with. There were no high pressure sales tactics utilized by either sales reps. Conversation involved what would be overall best for our needs as far as warranties and such. I have traded and bought serval Ford products in the last 60 years, and myself and my wife were both very pleased with our lastest purchase from Thoroughbred Ford dealership. I do feel that I will be back in a few months to update my pickup with another newer one, and I will definitely be back to Thoroughbred to do it. My highest regard to your sales staff and Tammy which conducted the follow-up call to my house. Again thank you for a pleasant experience at your dealership, I look forward to doing business with you again. More