Tim Marburger Chevrolet

I recently bought a pre owned Toyota 4Runner limited,I dealt with Tim(senior sales rep)experience was good until sales went through.i was promised a full tank for the car,a detailed done on the car of whi dealt with Tim(senior sales rep)experience was good until sales went through.i was promised a full tank for the car,a detailed done on the car of which I had pointed out stains and trash in between seats and I also complained about vibrations in the steering wheel when over 60mph and vibration when brakes are pushed on. 1.i got the full tank after I paid all cash for the car 2.detailing wasn’t done 3.vibrations on the steering wheel and brakes wasn’t taken care of After the sales ,I reached out to them (Tim & his manager) to point out the things I was promised and his manager said I got a good deal and he hasn’t seen a car that was in such a good condition so I got a good deal so basically telling me to go xxxx my self since they already got their cash and sales was done I am not one to write bad reviews but trust me ,I wouldn’t recommend to anyone ,they are not trustworthy.I trust Tim(senior salesperson) and he failed me miserably I had to pay out of pocket to change both front and rear rotors and brake pads and balancing ,had to change engine oil,had to fill coolant because it was almost dry More

ORIGINAL REVIEW NOVEMBER 2024 (5 STARS) Nice people to deal with during a new traverse purchase. More of an old school way of doing business which has unfortunately been lost by many. Will be back for our deal with during a new traverse purchase. More of an old school way of doing business which has unfortunately been lost by many. Will be back for our next purchase. AMENDED REVIEW 5/31/25 (1 STAR) Just over 30 days and 1,000 miles in to our 2025 Traverse ownership period the car's transmission failed while traveling approx. 70 MPH down I95 about 4 hours from home. My pregnant wife, 1 year old child, and dog were stuck on the side of 95, 4 hours from home and 4 hours from our destination. I do not blame Tim Marburger for the mechanical issues on the car. However the now 5 month back and forth with Chevrolet I put a lot of blame because it never felt like they had my back. I called them the day this happened asking what I should do. It was constant episodes of me calling them with little to no response for days/weeks. For example, Chevrolet wouldn't give me a rental car at the dealership in Savannah, GA and Chevrolet corporate said I would not be getting reimbursed for the entire value. If somebody at TMC could have just assured me they would make sure I was made whole I could have gotten past things, however it took weeks for anyone to sort of acknowledge maybe I shouldn't' be on the hook for the $900 rental car bill. This was just one of the many issues I would have expected my purchasing dealer to have my back and fight on my behalf. I was told this would be between me and Chevrolet. It took about a month for us to get our car back and obviously a lot of concern from my wife about the reliability. She is very nervous about the car suddenly losing power again while in three lanes of interstate traffic. Ultimately I had to file a claim with the BBB in order to get an additional year of power train coverage. I didn't get anything else or even demand anything else outside of my rental car reimbursement. Considering the over 30 hours of time I have put into this, calling various dealerships, Chevrolet corporate and the BBB I would have thought someone may have wanted to do something else even a courtesy check in call, but nothing like that has happened. To me that is just a reflection of how they handled the entire situation. I highly recommend steering clear of TMC because if you do have an issue you will be on your own. If you just want to buy a car, again it was a great process, but I am very disappointed about this very real situation. More

Scheduled an oil change for Dec 24 at 830. Make the appt at least a week in advance. Received an email confirmation. Showed up at 815 to an empty garage. Sales manager came over to let me k Make the appt at least a week in advance. Received an email confirmation. Showed up at 815 to an empty garage. Sales manager came over to let me know the service dept was closed all day. I showed him the email conformation. He attempted to make calls with no luck. I left and drove a mile down the road to Hilbish Ford. They brought in the vehicle with no issues. I was going to make a new truck purchase with cash. I was a Chevy man. But as I was waiting on my vehicle oil change, a couple Ford trucks caught my eye. So I am converting to Fords. Congrats Hilbish. You earned my business. Sorry Marburger. I understand mistakes. But in a week you could not catch this mistake. More

Will take my business elsewhere. Let's just say that. Never again will I go their. Let's just say that. Never again will I go their. More

Malik is awesome! Customer service overall was great. Thank you so much. Love my new Hyundai!!!!!!!! Customer service overall was great. Thank you so much. Love my new Hyundai!!!!!!!! More

They were very professional and helpful all the way up to the end of the sale of my be vehicle. the end of the sale of my be vehicle. More

Malik was knowledgeable and efficient. He was able to work with us to secure the deal. Everyone at the dealership was friendly too. He was able to work with us to secure the deal. Everyone at the dealership was friendly too. More

Amazing customer service and great deals all over the entire lot! They definitely made the entire experience easy and worthwhile! entire lot! They definitely made the entire experience easy and worthwhile! More

Great dealership, great people, great results for the consumer! I would recommend that you visit them when you're looking to purchase a vehicle. consumer! I would recommend that you visit them when you're looking to purchase a vehicle. More

Exceeded all expectations and made our car buying experience wonderful! Malik was awesome and got us everything we wanted! experience wonderful! Malik was awesome and got us everything we wanted! More