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Tim Moran Hyundai
Hemet, CA
3,591 Reviews
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Verified CustomerJuly 07, 2026
Our overall experience was okay at best. Our sales guy, Francisco, was awesome. He was friendly and wasn't pushy. We had a great test drive, and when we returned to the dealership, we were m Our sales guy, Francisco, was awesome. He was friendly and wasn't pushy. We had a great test drive, and when we returned to the dealership, we were met with Daniel, the sales manager. Francisco stepped away briefly to grab something, which left us with Daniel. My wife and I did an additional exterior inspection while Daniel stood there hovering over us, when my wife found several dings on the car, one of which was particularly bad on the passenger side door. What came off as overly aggressive, Daniel piped up and informed us all my those dings were included when pricing the car, and "that's why it's so cheap compared to other listings." I was annoyed by the comment but chose to ignore it. As we continued to look, I was poking at that particularly egregious ding, Daniel once again chimed in and said, and I quote, "stop scratching at that, I'd rather have that than scratches from your fingernails." I informed him I wasn't, and just kind of looked at him in disbelief for a second before standing up and saying we were no longer interested in the car. His only response was "okay! Thanks for coming folks" then waddled off. Admittedly, under normal circumstances, I would have just assumed I was being overly sensitive about the situation, but thankfully my wife agreed Daniel was oddly hostile toward us, and it was unsettling. As we're about 15 minutes from the dealership, we get a call from Francisco, confused as to why we left because all Daniel told him was "we got up and left." We explained the situation, and Francisco asked if we would return. I told him only under the condition we do not see or interact with Daniel. He agreed and we returned. After that, things went smooth. Francisco continued to be great, and the rest of the staff was nice and polite. The only thing I will say is we were forced to lay $450 for "gps" because "the company did the work and they want to get paid. (It's a trade in, the work was already done, how does that make sense? Typical dealership scam.) Luckily for them we loved the car so we caved. Additionally when negotiating the APR, I told them I wanted a lower rate and they told me no. But coincidentally after I got approved for a lower APR with my bank, they were all of a sudden able to match it. I opted not to go with them at that point but its still typical scummy dealership behavior. I don't think I'd ever return to purchase with this dealership. Staff was largely fine though. Big shout out to Francisco for saving the sale despite his manager's best efforts. More
by jmini95
Employees Worked With
Francisco Dolores
July 03, 2026
Excellent service. Anthony Coulter is courteous, knowledgeable, professional and an excellent communicator. Process was easy. Anthony Coulter is courteous, knowledgeable, professional and an excellent communicator. Process was easy. More
by lawcut1
Employees Worked With
Anthony Coulter
July 01, 2026
Everyone I spoke with or met with made the process very easy. I was able to handle most of the financial aspects over the phone which sped up the process of my time at the dealership. Staff was friendly an easy. I was able to handle most of the financial aspects over the phone which sped up the process of my time at the dealership. Staff was friendly and knowledgeable. More
by t.stephens
Employees Worked With
AJ El Jaouhari, Katherine Cervantes, Matt Lester, Rahuel Bustamante
June 30, 2026
Went in for recalls and just feel like if you’re not spending money they don’t really care…which is fine I can understand it’s a business… plus my car is older… spending money they don’t really care…which is fine I can understand it’s a business… plus my car is older… More
by Charlene
Employees Worked With
Anthony Coulter
