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Timbrook Ford Mercury

Keyser, WV

4.8
103 Reviews

Rte 220

Keyser, WV

26726

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103 Reviews of Timbrook Ford Mercury

July 30, 2025

The dealership looks awesome after remodel, service department was the best, everyone was courteous, and knowledgeable. More

by raywdelawder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
July 27, 2025

Everyone was polite and friendly and helpful the service was done in a timely manner More

by Roger.beitzel43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get any names
July 14, 2025

Timbrook made it very easy to schedule an appointment for acomplete oil change. The service was done 3 days later and without any problems, More

by pleduc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
July 04, 2025

Leanna Hawk was the best. She made sure the vehicle we bought was cleaned perfect. Very friendly. More

by wandaroy66@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leanna Hawk
June 04, 2025

Great team to work with you to get the truck that you need to get the job done! Thanks for my 2025 Ford Lightning More

by teshipway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Ben, Brian
May 12, 2025

Brian and the entire sales team were absolutely fantastic to deal with! They made the buying process effortless and made sure the vehicle would meet all of our agency's needs! More

by lkitzmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Tucker
April 22, 2025

Terrible! ! Left hand doesn’t know what the right hand is doing. Service department was the worst. They will never get my business, and I will spread the word. More

by Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
April 16, 2025

Don was exceptional to work with while purchasing my new Explorer. Very knowledgeable of the vehicle. Was able to answer every question I had. More

by kathi_greaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
December 16, 2024

Absolutely a stress-free process working with the Service Department. I am definitely returning for any future needs. I have found my Ford Service Department! More

by csmithcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
December 13, 2024

Have used Timbrook Ford for 20+ years and always received great service .Brian Tucker is never to busy to say hi and answer any questions we may have. More

by richpatterson219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tucker and Tyler Iser
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