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Timbrook Ford Mercury

Keyser, WV

4.9
123 Reviews

Rte 220

Keyser, WV

26726

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123 Reviews of Timbrook Ford Mercury

April 20, 2026

Courtney with sales was excellent. The detailing was not so great but it was recognized by Courtney and I received a coupon for a free detail before I left. No more long papers, everyt More

by chuckrn89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney
March 20, 2026

Excellent service from start to finish. ..simple, thorough, and quick process. I strongly recommend that you take your business here. I buy nowhere else... More

by jwstewart157
Recommend Dealer
Yes
Employees Worked With
Sales lady
March 20, 2026

Very pleasant and real easy to deal with and explained things that we could understand More

by tedh95098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Skelley
February 16, 2026

All of your salesman's our very, very nice. We had a good opportunity with you all and took care of it.Thanks again More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Cortney,Tucker
January 22, 2026

The dealership was excellent to work with from our initial visit until we left with our new vehicle. Our salesman (Don) was very knowledgeable as well as Ben, who handled our financing. More

by jstan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Benedict, Don Aronhalt
December 25, 2025

Like stress and seamless experience. Professional and friendly staff. I bright in a trade with no handles. More

by Dave R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Ben
December 17, 2025

Jacob was a wonderful salesman. He was so sweet and knowledgeable. He made the process very smooth. More

by jenandhick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob VanPelt
December 07, 2025

Great people to work with, plenty of vehicles to choose from, great prices,no pressure form the sales people , More

by mysteelers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leanna Hawk
December 01, 2025

Service department is quite good. I was pleased with my deal when I bought a Fusion in August of 2020. Most of the service for the car was at Timbrook. More

by gfbisset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Garland
November 12, 2025

They made my purchace enjoyable. Were very friendly, gave me a good deal and the truck was detailed when i picked it up. More

by butts_howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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