Timbrook Ford Mercury

Sales. Sales employee's were friendly and professional. I liked the no pressure of buying and plenty of time to look around. I like the location of the dea Sales employee's were friendly and professional. I liked the no pressure of buying and plenty of time to look around. I like the location of the dealership along a main highway. More

THE BEST EXPERIENCE I COULD HAVE GREAT SALESMEN LIKE BENJAMIN BENEDICT WAS VERY HEIPFUL WITH THE PURCHASE OF MY 2014 FORD F150 PLATINUM . EVERYONE WAS SO FRIENDY TO ME AND MY BROTHER GREAT SALESMEN LIKE BENJAMIN BENEDICT WAS VERY HEIPFUL WITH THE PURCHASE OF MY 2014 FORD F150 PLATINUM . EVERYONE WAS SO FRIENDY TO ME AND MY BROTHER FORM THE FIRST SECOND I STEPPED IN THE SHOWROOM More

I have always had a great experience with this dealership. The Timbrook dealership goes out of there way to make sure every question is answered. I won't purchase a Ford at any other dealership. I have a dea The Timbrook dealership goes out of there way to make sure every question is answered. I won't purchase a Ford at any other dealership. I have a dealership within 5 minutes of my house and I drive 30 minutes to this dealership to purchase vehicles and have work completed. I have bought 4 vehicles from this dealership, and never had a bad experience. I have even referred several friends who also had the same experiences. More

Friendly & Smooth deal We were treated professionally and fairly. The staff was pleasant. Clean dealership. Friendly The sales person was knowledgable and he has contacted We were treated professionally and fairly. The staff was pleasant. Clean dealership. Friendly The sales person was knowledgable and he has contacted us many times since our purchase.. More

Great Service!!!!!! Our experience at Timbrook was by far the best purchasing experience we have ever had. We have purchased many new Fords at other local dealerships, a Our experience at Timbrook was by far the best purchasing experience we have ever had. We have purchased many new Fords at other local dealerships, and none of them can compete with Timbrook. More

Great customer service We have bought 3 cars in 3 years from Timbrook Ford in Keyser WV. They have always been great with everything. I will no longer buy from anywhere else We have bought 3 cars in 3 years from Timbrook Ford in Keyser WV. They have always been great with everything. I will no longer buy from anywhere else only Timbrook Ford! More

Used 2014 Ford Taurus AWD I recently moved to the region and needed to turn in a leased Ford vehicle. The staff at Timbrook took care of the process for me with incredible eas I recently moved to the region and needed to turn in a leased Ford vehicle. The staff at Timbrook took care of the process for me with incredible ease. It was because of their ability to take in a customer from another dealership and treat them with the most amazing respect that I knew I wanted to purchase a vehicle from them. The sales team knew what I was looking for and found me the perfect AWD Taurus with low miles and used car certification to 100,000 miles. Other dealerships were closer, but none of them gave me the treatment that I received here. My sales manager Brian and sales person Ben were amazing! More

a classy dealership I have purchased vehicles from timbrook ford and have been very happy with my salesman. He was very honest and answered the questions I as I have purchased vehicles from timbrook ford and have been very happy with my salesman. He was very honest and answered the questions I asked showed me car fax report and made me feel very comfortable about my purchase More

2015 Ford Focus smooth purchase I bought a 2015 Ford Focus SE from these guys. My sales process went smoothly and I was pleasantly surprised to see my payments were nice and low for I bought a 2015 Ford Focus SE from these guys. My sales process went smoothly and I was pleasantly surprised to see my payments were nice and low for a brand new car. I will be in in three months for my first oil change. I love the cold weather package. Heated steering wheel and heated seats are a nice feature and it looks nice with the sports appearance package. More

Service Amazing I had my service appointment there at Timbrook Ford. I got an inspection and it was quick and painless. The coffee was great and the donuts were excel I had my service appointment there at Timbrook Ford. I got an inspection and it was quick and painless. The coffee was great and the donuts were excellent. The people at the counter were very nice and I got to look at a few Mustangs while I was there. More