Tindol Ford ROUSH

Supercharged GT Mustang I purchased this car a couple months ago. It is a '07 GT/CS Mustang corvertible that has been fitted with a Roush supercharger with multiple other mod I purchased this car a couple months ago. It is a '07 GT/CS Mustang corvertible that has been fitted with a Roush supercharger with multiple other mods. I loved the car (and still do) but I was hesitant to buy it because the supercharger was not factory installed. So my one deciding factor for the purchase was that I needed a warranty. Once Phil and I agreed on a purchase/trade-in price, I dealt with Scott in finance to complete the deal. I again expressed to him that I needed a warranty and he whipped up what seemed like the best warranty you'd ever get on a 100K mileage used vehicle. 4 years/85 miles warranty on the car AND the supercharger. So I signed the papers and closed the deal. Before I got home, the check engine light came on and a check charging system light. I took it back the next day and left it overnight with Sam in service to fix the engine lights and do a couple minor fixes that were part of my closing deal (cosmetic). When I picked the car up all seemed well but again, before I got home both lights came back on. So the following day I took it back. It was the day before a long holiday weekend so Phil was nice enough to get me a nice (sports car) loaner for the weekend. The 2nd time I got the car back, all ran well. No more check engine or charging system lights. The door panels that they re-glued didn't stick so I ended up gluing them myself. It was probably my fault for not reading all the fine print of the warranty before closing the deal, but when I read through it I realized that it explicitly stated that anything added on after the car was manufactured is not covered under warranty. And any damage that results from modifications are not covered under warranty. So every mod to this car that increased the HP by nearly 200 HP had effectively voided the warranty before I bought it. Now, you be the judge. Why would Scott sell me a 4 year/85,000 mile on a 100K mile car? I firmly believe that he knew it was already voided and he just wanted to close the deal. Phil offered to let me "trade" in the car on another one and found a newer GT Mustang for a test drive. I'd already fell in love with the power of this car so I couldn't justify paying more money for a slower car. So I decided to keep the car without a warranty. This is when Eddie and Natalie got involved. They allowed me to cancel the warranty. I'm still waiting to see the credit towards my finance. Natalie gave me some vouchers for oil changes and tire rotations for the trouble. A little while later I noticed that the car would sputter when it was driven at 4,000 RPM's (I don't usually drive it that hard). I spoke to Lyle who is the Roush specialist (the car has a Roush supercharger). He put me in contact with the dealer who installed the supercharger. They later put me in touch with the original owner of the car (at his discretion) who sold me the tuner that was linked to this car. I reinstalled the custom tune and the car runs great again! Over the past several weeks I haven't had any issues with the car. I absolutely love it. I can't say that my initial purchase was the most pleasant but in the end I have a car that I love and everyone worked hard to see that I was satisfied with the purchase. Phil was super easy to work with. He made sure to follow up with me through the whole process. I'd recommend him to others buying a car. Lyle is knowledgeable about Roush and was super helpful in putting me in contact with the dealer who installed the supercharger. And thanks to Natalie for the additional service plan she gave me as compensation for the trouble. More

Great Experience We tried to buy a car from a dealership we had done business with for years, but, the dealership had recently been sold and the new owners were not at We tried to buy a car from a dealership we had done business with for years, but, the dealership had recently been sold and the new owners were not at all helpful. I was totally insulted by the attitude of their sales staff. They made no effort to get us the car we wanted but kept trying to sell one they had on the lot. We went to Earl Tindol Ford in Gastonia where Lyle Sturgis is now working. We bought three cars from Lyle in the past at our old dealership and he always treated us with the utmost respect. Lyle works to give you the best options and the car you want. We love our new car and the way we were treated at Earl Tindol Ford. More

First time car buyer I was absolutely amazed when I bought my Ford Fusion from Tindol Ford. I explained to Mo Adams that I was looking for a Ford Fusion and the amount I c I was absolutely amazed when I bought my Ford Fusion from Tindol Ford. I explained to Mo Adams that I was looking for a Ford Fusion and the amount I could pay. He found my car and made the financing process as easy possible. I love my new Fusion and I tell everyone that Tindol Ford is THE DEALERSHIP to go when buying a new car! More

Great Dealership This is a great place to buy a car , very friendly staff and excellent salespersons will keep this place going forever!! We were on vacation in Charlo This is a great place to buy a car , very friendly staff and excellent salespersons will keep this place going forever!! We were on vacation in Charlotte ( live in IL) staying at my brothers, we got ready to leave and our car quit, no point in fixing it, My brother brought us here because this is where he has been coming for years, we bought a brand new Ford Edge which we absolutely love, our salesman Gordan put us in this beautiful ride and went above and beyond explaining all the features, we got a great ride and an awesome deal ???????? Thanks for everything! More

LOVE MY CAR! I could not be happier with my new car! Thank you so much for our car buying experience an easy one! The staff is always accommodating as possible. I could not be happier with my new car! Thank you so much for our car buying experience an easy one! The staff is always accommodating as possible. Wilder was terrific! More

Ford Trucks I have bought my company's work trucks from Earl Tindol since 2004 when I bought our first new truck. I have since bought another 5 new trucks from Ea I have bought my company's work trucks from Earl Tindol since 2004 when I bought our first new truck. I have since bought another 5 new trucks from Earl Tindol as well as a couple used vehicles for personal use. Great Folks to deal with! By the way that first truck is still on the road with 363,000 "WORKING MILES" and is still my favorite truck. More

First Time Buyer Turned Customer for Life! I recently bought a brand new, 2014 Ford Focus ST from Robin Anderson and Gordon Haygood at Tindol. Robin, normally in the Subaru department, went out I recently bought a brand new, 2014 Ford Focus ST from Robin Anderson and Gordon Haygood at Tindol. Robin, normally in the Subaru department, went out of her way to help me into this great car and really made my first time buying experience actually enjoyable and my inexperience in buying a car was never taken advantage of. I got the payments I wanted at a great interest rate. I've known her about a week and she already feels like family. Gordon, filling in for Robin when she was out, did an excellent job of getting me comfortable in the car and made sure I was able to get a genuine feel of it during my test drive and didn't try to make it short. I look forward to buying my next car from them sometime in the future. More

Excellent Car Buying Experience!! We recently bought a brand new 2014 Ford Fusion from Mo Adams at Earl Tindol Ford. It was by far the best experience we've ever had at a dealership. T We recently bought a brand new 2014 Ford Fusion from Mo Adams at Earl Tindol Ford. It was by far the best experience we've ever had at a dealership. The entire staff was helpful, friendly, but most of all they got us in a beautiful brand new car with the payments we wanted and an excellent interest rate! Mo Adams and the Mike Corbett really worked their "magic" on this one and we couldn't be happier! We will definitely be returning to "Mo" for all of our car buying purchases in the future!! Thanks guys! More

Repeat Customer for Life I have purchased 5 vehicles from Earl Tindol Ford in the past with my most recent purchase in August 2014. This is a great dealership. The staff is I have purchased 5 vehicles from Earl Tindol Ford in the past with my most recent purchase in August 2014. This is a great dealership. The staff is alway courteous and professional. Gordon Haygood always make the experience a pleasurable one. More

Tindol Ford Subaru is the only dealership I use. My family has a lifetime relationship with this dealer, dating back to J.K. Buddy Lewis, where my father worked for a number of years. When Earl Tin My family has a lifetime relationship with this dealer, dating back to J.K. Buddy Lewis, where my father worked for a number of years. When Earl Tindol bought the dealership, the tradition of great customer relations and vehicle quality continued and our community, as a whole, benefited from the Tindol's success and generosity. Now, with Natalie at the helm, she has expanded the product line, added aesthetic improvements and carried on the tradition of providing a delightful experience with each visit. I used to dread buying a new car because there seemed to "mystery people" who made decisions in the back room. Not so at Tindol! You have face time with each person who works diligently to make your car purchasing experience a pleasure. My husband and I have bought seven vehicles, including new and pre-owned, from Tindol and each time we drive away, we feel we have purchased a high quality vehicle for a great price. The sales crew never rushes us and seeks out the car we are looking for and take pride in serving us as if they were buying a car for a family up member. I actually look forward to my service appointments! Sam works around my busy schedule and makes sure task is checked off. At times, Natalie herself will give me a ride to a meeting or shuttle transportation is available for the convenience of Tindol customers. I can always count on a hug when I arrive and depart and I know the vehicle service I receive will keep my car running at its maximum capacity. The Tindol name is respected throughout the community through our Chamber, Rotary, the educational system, local festivals and non profit events. They are benevolent and personally involved and living Gastonia's motto of "Great place, Great People, Great Promise". More