Tindol Ford ROUSH

Awesome Experience. Very Friendly and Patient Staff Went to buy a new car. Visited several dealers but ultimately bought my car at tindol. They made the experience a fantastic one. I have a very high en Went to buy a new car. Visited several dealers but ultimately bought my car at tindol. They made the experience a fantastic one. I have a very high energy 2yr old and to try and keep her entertained by myself for several hours while buying a car can be very difficult. But our sales rep Ludger and the Finance manager Jamie not only made the car buying experience easy but the also helped entertain my daughter. At one point Jamie even played ball with my daughter so I could do paperwork. The owner even came out and asked how my visit was going. Over all this was the best experience I have ever had while buying a car and would recommend to anyone to visit tindol if they are looking for a new car. More

Customer for 55 years I have remained a "Ford Girl" and a Tindol customer for 55 years because of the excellent overall experience from my very first purchase in 1959, man I have remained a "Ford Girl" and a Tindol customer for 55 years because of the excellent overall experience from my very first purchase in 1959, many in between to my current purchase in 2013 . More

The most pleasant car-buying experience I've ever had! From the moment I called and spoke with Patrick Lubin, it was clear this was no ordinary auto dealership. While I had to drive 51 minutes to get ther From the moment I called and spoke with Patrick Lubin, it was clear this was no ordinary auto dealership. While I had to drive 51 minutes to get there from Indian Trail, NC, it was well worth the extra effort. Kindness, respect, knowledge, understanding, consideration, sensitivity - all these were present in both the test drive and the "inside" experience. Professionalism is an understatement. Patrick knew the vehicle, was prepare to answer questions and did all with joy and kindness. This was a huge decision for me personally. He made it calm and peaceful; no pressure whatsoever. He cared. Then, when I went back the following day to pick up the vehicle and take care of the business portion, Jamie Hull was second to none in the administrative portion of the deal. He knew his stuff, was fully prepared and it seemed effortless to finalize the deal. Awesome experience. What really struck me was how happy and contented everyone seemed to be. It was unlike any auto dealership I'd ever seen. There is no doubt that I will go there for future auto purchases. They made a customer for life! More

Experience was awesome The experience at Tindol Ford could not have been better. The sales person Don Hong is the only person I want to do business with because of his quali The experience at Tindol Ford could not have been better. The sales person Don Hong is the only person I want to do business with because of his quality of service, knowledge of the car, and positive attitude. Mr. Pittman also was a great pleasure to work with. Will come back there when I am ready to trade again, no doubt. And the service with maintenance has been A1! More

Ford Escape Very good service and very helpful in understanding how to use all the new operations this SUV provides. I enjoyed the visit and they were very under Very good service and very helpful in understanding how to use all the new operations this SUV provides. I enjoyed the visit and they were very understanding of my personal obligations and allowed me to complete the transaction as quickly as possible. More

Supercharged GT Mustang I purchased this car a couple months ago. It is a '07 GT/CS Mustang corvertible that has been fitted with a Roush supercharger with multiple other mod I purchased this car a couple months ago. It is a '07 GT/CS Mustang corvertible that has been fitted with a Roush supercharger with multiple other mods. I loved the car (and still do) but I was hesitant to buy it because the supercharger was not factory installed. So my one deciding factor for the purchase was that I needed a warranty. Once Phil and I agreed on a purchase/trade-in price, I dealt with Scott in finance to complete the deal. I again expressed to him that I needed a warranty and he whipped up what seemed like the best warranty you'd ever get on a 100K mileage used vehicle. 4 years/85 miles warranty on the car AND the supercharger. So I signed the papers and closed the deal. Before I got home, the check engine light came on and a check charging system light. I took it back the next day and left it overnight with Sam in service to fix the engine lights and do a couple minor fixes that were part of my closing deal (cosmetic). When I picked the car up all seemed well but again, before I got home both lights came back on. So the following day I took it back. It was the day before a long holiday weekend so Phil was nice enough to get me a nice (sports car) loaner for the weekend. The 2nd time I got the car back, all ran well. No more check engine or charging system lights. The door panels that they re-glued didn't stick so I ended up gluing them myself. It was probably my fault for not reading all the fine print of the warranty before closing the deal, but when I read through it I realized that it explicitly stated that anything added on after the car was manufactured is not covered under warranty. And any damage that results from modifications are not covered under warranty. So every mod to this car that increased the HP by nearly 200 HP had effectively voided the warranty before I bought it. Now, you be the judge. Why would Scott sell me a 4 year/85,000 mile on a 100K mile car? I firmly believe that he knew it was already voided and he just wanted to close the deal. Phil offered to let me "trade" in the car on another one and found a newer GT Mustang for a test drive. I'd already fell in love with the power of this car so I couldn't justify paying more money for a slower car. So I decided to keep the car without a warranty. This is when Eddie and Natalie got involved. They allowed me to cancel the warranty. I'm still waiting to see the credit towards my finance. Natalie gave me some vouchers for oil changes and tire rotations for the trouble. A little while later I noticed that the car would sputter when it was driven at 4,000 RPM's (I don't usually drive it that hard). I spoke to Lyle who is the Roush specialist (the car has a Roush supercharger). He put me in contact with the dealer who installed the supercharger. They later put me in touch with the original owner of the car (at his discretion) who sold me the tuner that was linked to this car. I reinstalled the custom tune and the car runs great again! Over the past several weeks I haven't had any issues with the car. I absolutely love it. I can't say that my initial purchase was the most pleasant but in the end I have a car that I love and everyone worked hard to see that I was satisfied with the purchase. Phil was super easy to work with. He made sure to follow up with me through the whole process. I'd recommend him to others buying a car. Lyle is knowledgeable about Roush and was super helpful in putting me in contact with the dealer who installed the supercharger. And thanks to Natalie for the additional service plan she gave me as compensation for the trouble. More

Great Experience We tried to buy a car from a dealership we had done business with for years, but, the dealership had recently been sold and the new owners were not at We tried to buy a car from a dealership we had done business with for years, but, the dealership had recently been sold and the new owners were not at all helpful. I was totally insulted by the attitude of their sales staff. They made no effort to get us the car we wanted but kept trying to sell one they had on the lot. We went to Earl Tindol Ford in Gastonia where Lyle Sturgis is now working. We bought three cars from Lyle in the past at our old dealership and he always treated us with the utmost respect. Lyle works to give you the best options and the car you want. We love our new car and the way we were treated at Earl Tindol Ford. More

First time car buyer I was absolutely amazed when I bought my Ford Fusion from Tindol Ford. I explained to Mo Adams that I was looking for a Ford Fusion and the amount I c I was absolutely amazed when I bought my Ford Fusion from Tindol Ford. I explained to Mo Adams that I was looking for a Ford Fusion and the amount I could pay. He found my car and made the financing process as easy possible. I love my new Fusion and I tell everyone that Tindol Ford is THE DEALERSHIP to go when buying a new car! More

Great Dealership This is a great place to buy a car , very friendly staff and excellent salespersons will keep this place going forever!! We were on vacation in Charlo This is a great place to buy a car , very friendly staff and excellent salespersons will keep this place going forever!! We were on vacation in Charlotte ( live in IL) staying at my brothers, we got ready to leave and our car quit, no point in fixing it, My brother brought us here because this is where he has been coming for years, we bought a brand new Ford Edge which we absolutely love, our salesman Gordan put us in this beautiful ride and went above and beyond explaining all the features, we got a great ride and an awesome deal ???????? Thanks for everything! More

LOVE MY CAR! I could not be happier with my new car! Thank you so much for our car buying experience an easy one! The staff is always accommodating as possible. I could not be happier with my new car! Thank you so much for our car buying experience an easy one! The staff is always accommodating as possible. Wilder was terrific! More