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Tom Boland Ford, Inc. - Service Center
Hannibal, MO
28 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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28 Reviews of Tom Boland Ford, Inc. - Service Center
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July 15, 2025
The service team helps with my fleet of 12 vehicles. All Fords. Escapes and Explorers. They do the preventive maintenance and handle any other issues there might be. They log in and take care of all All Fords. Escapes and Explorers. They do the preventive maintenance and handle any other issues there might be. They log in and take care of all the electronic communication with Holman/ ARI saving me a lot of time and phone calls to get needed services handled. Very up to date on any recalls and what needs to happen! More
by NANCY.MORRIS
Verified CustomerEmployees Worked With
Brian Murphy and the team in Quick Lane
June 27, 2025
Very very disappointed service department with recall information & assistance. Inconsistent information & very unprofessional with interaction. information & assistance. Inconsistent information & very unprofessional with interaction. More
by Kathyrenea
Employees Worked With
Service dept
June 17, 2025
I like Dealer, I have purchased a new truck there and I get all of my vehicles serviced there at Quick Lane, and I have also had repairs completed there. . I appreciate all that they do. get all of my vehicles serviced there at Quick Lane, and I have also had repairs completed there. . I appreciate all that they do. More
by tbuzz
Employees Worked With
March 26, 2025
We have purchased three vehicles at Boland. Service has always been good. Only complaint on our last visit was the service writer. I told him the problem and made an appointment to fix it. Inst Service has always been good. Only complaint on our last visit was the service writer. I told him the problem and made an appointment to fix it. Instead of fixing it, they diagnosed it and said I needed to make another appointment to fix it. Also, he was somewhat condescending toward us when he told us the price to fix it. I reminded him we had an extended warranty that would cover it. He said he didn’t think it would and hadn’t even checked. He ended up checking and it was covered. So I had to make another appointment and bring it back. He really doesn’t have a good bedside manner, and I would prefer to not deal with him again. More
by Wranglerkenny
Employees Worked With
March 22, 2025
I was very impressed on how Mike Wisdom really worked hard with us to get us into our new Ford Edge. The dealership wasn’t pushy into getting us into a vehicle and the service was some of the best I’ve hard with us to get us into our new Ford Edge. The dealership wasn’t pushy into getting us into a vehicle and the service was some of the best I’ve ever experienced. More
by Ryan Olson
Employees Worked With
February 24, 2025
I called with an uncertain problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. More
by NOName
Employees Worked With
This was quicklane not sales
February 08, 2025
No issues have always been treated nicely and fairly. Everything has been done to my satisfaction Everything has been done to my satisfaction More
by garydouglas50
Employees Worked With
February 01, 2025
They always try to make me happy with their sales and service. That can be a big job sometimes. service. That can be a big job sometimes. More
by russgoodhart
Employees Worked With
