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Tom Boland Ford, Inc. - Service Center

Hannibal, MO

4.6
24 Reviews

24 Reviews of Tom Boland Ford, Inc. - Service Center

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June 17, 2025

I like Dealer, I have purchased a new truck there and I get all of my vehicles serviced there at Quick Lane, and I have also had repairs completed there. . I appreciate all that they do. More

by tbuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

We have purchased three vehicles at Boland. Service has always been good. Only complaint on our last visit was the service writer. I told him the problem and made an appointment to fix it. Inst More

by Wranglerkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I was very impressed on how Mike Wisdom really worked hard with us to get us into our new Ford Edge. The dealership wasn’t pushy into getting us into a vehicle and the service was some of the best I’ve More

by Ryan Olson
Recommend Dealer
Yes
Employees Worked With
Mike Wisdom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Tom Boland Ford, Inc. responded

Thank you for sharing your experience! We're so glad to hear that Mike worked hard to find the perfect Ford Edge for you and that you had such a positive, pressure-free experience. We really appreciate your kind words and are happy to have been able to provide top-notch service!

February 24, 2025

I called with an uncertain problem. They easily accommodated picking up the car and clarifying and then rectifying the problem. More

by NOName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was quicklane not sales
Feb 28, 2025 -

Tom Boland Ford, Inc. responded

Thank you for the great feedback! We’re so glad to hear that we could accommodate your needs and quickly address the issue with your car. It’s always our goal to make the process as easy as possible for you. We appreciate your trust in us!

February 08, 2025

No issues have always been treated nicely and fairly. Everything has been done to my satisfaction More

by garydouglas50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

They always try to make me happy with their sales and service. That can be a big job sometimes. More

by russgoodhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I had warranty work done, but service center couldn’t provide paperwork for my file. I still don’t know what work was done. More

by ilbtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
December 04, 2024

I was very satisfied with my interaction with the service department, especially the service manager. I will be happy to continue servicing my vehicle there More

by revtop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tom Boland Ford, Inc. responded

Thank you for your great feedback! We're so glad to hear you had a positive experience with our service department, especially with our service manager. We truly appreciate your trust in us and look forward to continuing to take care of your vehicle in the future!

November 19, 2024

These guys are great! Always nice, professional, and they do amazing work. I can rest assured that my vehicle is well taken care of. More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braxton, I cannot remember his name but the other guy working at the desk was great also
Nov 19, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the fantastic review! We're so glad to hear that you're always happy with the service and that you trust us to take care of your vehicle. It's our goal to provide top-notch, professional service, and we're thrilled that we've met your expectations. We appreciate your loyalty and look forward to continuing to take care of your vehicle in the future!

November 07, 2024

Fast curious service. Great technician with ability to explain what is being done. Will always return for service More

by helloosmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Tom Boland Ford, Inc. responded

Thank you for the great feedback! We're so glad you had a fast, courteous experience and that our technician was able to clearly explain the work being done. We look forward to serving you again in the future!

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