Daniel Howard has been my contact at Tom Bush MINI over time; almost a year. I live in a different city, multiple hours away from Jacksonville. Thru emails Mr. Howard not only responded to my inquiries, but also provided sound insight into my ultimate purchase.
My choice of a new 2017 MINI Clubman is based on the assistance I received from Daniel Howard. Keeping me apprised of available inventory I "shopped" from home. Being 71 I have learned research is my best teacher, particularly on large ticket items.
Arriving at the dealership on a recent Saturday morning, I was greeted by Daniel as an old friend. While being personable, Daniel was professional but NOT standoffish. He ascertained what I thought my requirements and choices would be and crafted the solution to my new vehicle needs.
In short time my 2010 MINI Clubman trade-in was evaluated, an offer was made, and the 'paperwork' if I may refer to it in the electronic age had been prepared. Terms and conditions were explained more than adequately with insight into the who/what/where/and why of the pending contract.
Daniel Howard then introduced me to another fine representative, Finance Manager Daniel Fagan. Mr. Fagan clearly stated the terms and conditions of the sale, provided copies of all documentation, and we concluded the purchase.
At this point, Daniel Howard assisted me transferring my possessions from the 2010 to the 2017 Clubman and even facilitated having a picture of the two of us shaking hands, standing between the vehicles. Upon completion we sat in the New MINI and Daniel provided an in-depth explanation of all features and differences between the two vehicles. Not only immediately needed information to return home, but where to find all the information later for reference.
Much has changed since 2010; ALL for the better! Tom Bush MINI, Daniel Howard and Daniel Fagan and other staff will remain my choice and dealer for future vehicle purchases.
Please seriously consider them to be your dealer of choice.
My thanks to both "Daniels', and Tom Bush MINI.