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Tom Hesser Chevrolet

Scranton, PA

4.8
47 Reviews
Call Dealership (570) 343-1221

1001 N Washington Ave

Scranton, PA

18509

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47 Reviews of Tom Hesser Chevrolet

October 08, 2025

Great staff and always very friendly. Easy to work with and they are very timely! More

by Chris Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Oct 09, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review, Chris! I truly appreciate your kind words about our staff and the friendly service at Tom Hesser Chevrolet of Scranton. It's our goal to make the process as easy and timely as possible. We look forward to seeing you again soon! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

October 01, 2025

They charged me for 6 iuarts oil instead of five quarts that's required da More

by BJPOINT43
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Oct 01, 2025 -

Tom Hesser Chevrolet responded

Thank you for your feedback. I appreciate you bringing this to our attention. Your experience regarding the oil change at Tom Hesser Chevrolet of Scranton is important to us. I encourage you to reach out to me directly so I can address your concerns. Thank you again for your review! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

June 04, 2025

Always a positive experience. Staff is very knowledgeable and friendly. My last service appointment went flawlessly and was accomplished in a timely fashion. More

by Julianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jun 05, 2025 -

Tom Hesser Chevrolet responded

Thank you, Julianne, we truly appreciate your kind words about your experience at Tom Hesser Chevrolet of Scranton. It's wonderful to hear that our knowledgeable and friendly staff made your service appointment go so smoothly. We look forward to seeing you again for your next visit! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

May 14, 2025

Ellie was fantastic to work with super patient and very knowledgeable. Made purchasing a new vehicle easy! More

by knaport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie Clarke
Report | Print
May 14, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Ellie was able to provide you with such a fantastic experience while purchasing your new vehicle at Tom Hesser Chevrolet of Scranton. Your kind words about her patience and knowledge mean a lot to us. We hope to see you again soon and appreciate you sharing your experience! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

May 04, 2025

Best Chevy dealership in the area me and my whole family buy all of our vehicles at Tom Hesser More

by Raddis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Holley
Report | Print
May 04, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you and your family consistently choose Tom Hesser Chevrolet of Scranton for your vehicle needs. It means a lot to us to have customers like you. We look forward to assisting you again in the future! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

March 18, 2025

good dealership I would contuine dealing with your dealership by far a good dealership good More

by cgentile1709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not know
Report | Print
Mar 18, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Tom Hesser Chevrolet of Scranton. Your continued support means a lot to us. We look forward to serving you again in the future! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

December 29, 2024

A pleasure to deal with. Answer ed all our questions. Would recommend buying a vehicle here. More

by Kk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul barnes
Report | Print
Dec 30, 2024 -

Tom Hesser Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience at Tom Hesser Chevrolet of Scranton and that we could answer all your questions. Your recommendation means a lot to me! I look forward to seeing you again for your next vehicle purchase! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

November 11, 2024

GREAT DEALERSHIP YOU ALWAYS GET WHAT THEY PROMISE YOU1 NO BULL ,ALL FACTS THANK YOU More

by bjn689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
Report | Print
Nov 13, 2024 -

Tom Hesser Chevrolet responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with us at Tom Hesser Chevrolet of Scranton. We pride ourselves on keeping our promises and providing honest service. We look forward to seeing you again soon! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

August 27, 2024

Very knowledgeable and friendly staff. Efficient Service department and sales staff. Spacious waiting area that is very clean. More

by Julianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy, Brian
Report | Print
Aug 29, 2024 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review, Jilianne! I'm thrilled to hear that you found our staff knowledgeable and friendly at Tom Hesser Chevrolet of Scranton. It's great to know that our service department and sales team made your experience efficient, and we take pride in maintaining a clean and spacious waiting area. I appreciate your feedback and look forward to serving you again! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

August 23, 2024

Friendly knowledgeable staff and quick reliable service , clean roomie waiting area. Easy to Make an appointment More

by mike18419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Aug 26, 2024 -

Tom Hesser Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our staff friendly and knowledgeable and that you enjoyed our clean and roomy waiting area at Tom Hesser Chevrolet of Scranton. I strive to provide quick and reliable service, and I'm glad that you had a positive experience. I look forward to seeing you again for your next appointment! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

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