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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.5
69 Reviews

69 Reviews of Tom Kelley Buick GMC - Service Center

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May 16, 2025

Previous service was focused on providing the precise diagnostic services to identify the root cause of the issues and remedy them effectively. Unfortunately, this time the service was focused on custom More

by MRAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Coy
May 16, 2025

Tech did a good job installing the repair part and correcting problem at a reasonable price. More

by mjjrlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

It was great,always very friendly, everyone is willing to help. Also have great loaner vehicles . More

by kellydw56
Recommend Dealer
Yes
Employees Worked With
Jacob in service
May 16, 2025

Great and efficient service every time. Waiting areas always clean also free coffee or cappuccino love it also able to watch television while you wait. More

by doris918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Alex was great and very professional. He got me in and out VERY quickly. My car hasn't had a trouble since. More

by EKELLY1301178
Recommend Dealer
Yes
Employees Worked With
Alex Echenoz
May 16, 2025

Good customer service No thank you Bye now A b c d e f g More

by cbstevens777
Recommend Dealer
Yes
Employees Worked With
Mason
May 15, 2025

The service staff were wonderful to work with. As expected the service visit was superb. More

by zwaterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 15, 2025

Love the attention and care I receive at Tom Kelley Buick! I always feel like my care is in good hands. I also love the inspection videos they send. Super helpful! More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Paul Coy and his team are the best! ! They are very knowledgeable and were able to find my problem with my Traverse quickly. I highly recommend using Kelley Buick/GMC for all you service More

by KRISRICE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Coy
May 14, 2025

Excellent service and the people are very friendly I'll definitely recommend Kelly's for people shopping for vehicle More

by toddawiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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