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Tom Kelley Volvo Cars

Fort Wayne, IN

4.9
105 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 105 reviews

December 31, 2025

Ben was skilled and easy to communicate about the car options. we had previously owned a Volvo but our daughter drove it for 10 years. More

by szimmer4ef
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Tom Kelley Volvo Cars responded

Thank you for choosing Tom Kelley Volvo Cars and for sharing your experience with Ben. We look forward to seeing you again in the future!

December 24, 2025

Sales process went very well. I worked with Ben Cauffman. Ben was very professional and friendly as was the rest of their staff. More

by mikeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Tom Kelley Volvo Cars responded

Hi Mike, it's great to hear that Ben and our team made your sales experience seamless and enjoyable. Enjoy your new vehicle, we hope to see you again at Tom Kelley Volvo Cars.

December 20, 2025

Ben Cauffman and Nathan Kinder were very helpful and loved dealing with them and the quality of the car we got More

by Lokesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kinder
Dec 22, 2025 -

Tom Kelley Volvo Cars responded

Lokesh, we're delighted that Ben and Nathan made your experience at Tom Kelley Volvo Cars so positive! Enjoy your new car, and we look forward to seeing you next time. Safe travels!

December 20, 2025

Ben was awesome to work with. Very knowledgeable and very helpful. Everyone that was involved in my purchase was on top of their game. I would highly recommend Ben anytime. More

by craigwalker.realtor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Tom Kelley Volvo Cars responded

Thank you for the wonderful review! We're thrilled to hear Ben and the team made your experience so positive. We truly appreciate your business and hope you love your new car! -Tom Kelley Volvo Cars

December 20, 2025

This is my fourth Volvo with Tom Kelley. They are five star in both sales and service. I would highly recommend their dealership and Ben Cauffman as a sales representative. His follow up and More

by Barbara Hendrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Tom Kelley Volvo Cars responded

Barbara, thank you for your continued trust in Tom Kelley Volvo Cars! We appreciate your amazing feedback about our team, especially Ben, Addison, and Rob. Enjoy your new Volvo!

December 10, 2025

Everyone is personable and helpful. One feels valued as customers, hence we returned as customers. More

by Shiftchick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Tom Kelley Volvo Cars responded

Thank you for trusting the Tom Kelley Volvo Cars team with your loyal business! We're grateful for your support and look forward to seeing you next time!

November 24, 2025

Well designed dealership with pleasant and very professional staff. Never felt any high pressure sales pressure. More

by jbkody
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Tom Kelley Volvo Cars responded

We are so happy you enjoyed working with our team, and we will pass along your kind words. We hope you love your new ride and look forward to seeing you next time at Tom Kelley Volvo Cars.

November 19, 2025

We've been purchasing cars from Tom Kelley Volvo for the past 20 years. We are always treated with top notch customer service and know that we buying high quality used cars. Ben Cauffman and his team did a More

by rjpatton09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Tom Kelley Volvo Cars responded

We're thrilled to hear you've had 20 years of fantastic experiences with Ben and his team at Tom Kelley Volvo Cars. We truly appreciate your loyalty and look forward to serving you again in the future! Safe travels!

November 19, 2025

I purchased a vehicle from Tom Kelley Volvo and the experience was top notch. I worked with Drew Glass and Ben Cauffman who were both knowledgeable, responsive, and clearly focused on my needs. I hig More

by kscholze76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Tom Kelley Volvo Cars responded

Congratulations on your new car! It's wonderful to know you left feeling so confident in the hands of Drew, Ben, and the team. We truly appreciate the feedback and recommendation, and look forward to seeing you again in the future. See you next time at Tom Kelley Volvo Cars!

November 10, 2025

The dealership is very clean and pleasant and the staff were all professional, helpful and friendly. More

by lorettachilds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Sagstetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Butler
Nov 11, 2025 -

Tom Kelley Volvo Cars responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Tom Kelley Volvo Cars and we hope to see you again in the future!

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