Tom Kelley Volvo Cars
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 112 reviews
Rob and Ben took care of me through the whole process. They really take care of their customers from the sale and all aspects of the service side. If you're looking for a Volvo they are your Team. They really take care of their customers from the sale and all aspects of the service side. If you're looking for a Volvo they are your Team. More
Ben my salesman was great, the manager was too. Professional, friendly, knowledgeable and made buying a car so easy. Professional, friendly, knowledgeable and made buying a car so easy. More
Very professional staff. Drew Glass was an exceptional consultant and spent time listening to our interests. Nathan, the sales manager as well Tim and Tyler in the service d Drew Glass was an exceptional consultant and spent time listening to our interests. Nathan, the sales manager as well Tim and Tyler in the service dept. were also very professional. More
They are great to work with, this is my second purchase from them and I have been pleased. from them and I have been pleased. More
Ben Cauffman was fantastic to work with on our purchase of a Volvo Certified XC40. of a Volvo Certified XC40. More
Excellent experience. Drew (Glass) listened to our goals and understood we were still in the shopping phase, no pressure. I shared with him earlier, but the test drive exp Drew (Glass) listened to our goals and understood we were still in the shopping phase, no pressure. I shared with him earlier, but the test drive experience was fantastic. My wife and I usually want to have that experience on our own, but Drew brought value to his presence on the test drive and showed us features we wouldn't have seen otherwise (and frankly, one of those features clinched the deal for us ultimately). Took delivery today and was charmed by the sign with our name and big bow on the vehicle...something that doesn't cost a ton to do or take a bunch of labor (presumably), but creates that special VIP experience. Bravo. I also appreciated the quick check-ins with other team members without Drew losing ownership of the deal and relationship...that was really well done. Many other dealers force you away from the salesperson and into a finance office but your approach showed you have trust in your sales reps to take it to completion...smart move. As a salesman myself for nearly 26 years and an executive leader of a 600-person sales force here in town, my hat's of to the overall approach your org executes on. Nice work! More
We worked with Drew Glass at Tom Kelley Volvo and couldn't be happier. Drew spent all the time needed to help me learn everything about my new Volvo. He's also not a high-pressure salesperson, which couldn't be happier. Drew spent all the time needed to help me learn everything about my new Volvo. He's also not a high-pressure salesperson, which made the purchase even easier. More
Ben was skilled and easy to communicate about the car options. we had previously owned a Volvo but our daughter drove it for 10 years. options. we had previously owned a Volvo but our daughter drove it for 10 years. More
Sales process went very well. I worked with Ben Cauffman. Ben was very professional and friendly as was the rest of their staff. I worked with Ben Cauffman. Ben was very professional and friendly as was the rest of their staff. More
Ben Cauffman and Nathan Kinder were very helpful and loved dealing with them and the quality of the car we got loved dealing with them and the quality of the car we got More




