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Tom Pappas Toyota
St. Peters, MO
925 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service!
Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 925 reviews
July 22, 2022
Refused a hub bearing repair that was diagnosed at a different Toyota dealer even though it was under Toyota Warranty. A third mechanic agreed it was the bearing. Darin said all four tires were cupped different Toyota dealer even though it was under Toyota Warranty. A third mechanic agreed it was the bearing. Darin said all four tires were cupped. The other mechanics said they weren't. He also tried to charge me for his diagnostics even though it was under Toyota's warranty. More
by kay
Employees Worked With
July 17, 2022
Shay and Isabel were great to work with from start to finish and very accommodating! I was out of town for work when the car arrived and they held it for me all the way until I was able to come in and pi finish and very accommodating! I was out of town for work when the car arrived and they held it for me all the way until I was able to come in and pick it up when they could have just as easily sold it in todays market. Now that’s what I call amazing customer service! Mike in financing was great to work with also! Super happy that we went with Pappas for our vehicle. More
by mwags024
July 17, 2022
As a retired mechanic myself, i am very picky who I trust with my vehicle. Pappas Toyota is one such place I trust. They are always very thorough, they explain everything before they start and everything the with my vehicle. Pappas Toyota is one such place I trust. They are always very thorough, they explain everything before they start and everything they find after the service. I would trust no one else with my cars. More
by sllimb60
Employees Worked With
Paul Nettler
July 10, 2022
Friend. y staff fast and efficient service and also dealing with parts and finance dept y staff fast and efficient service and also dealing with parts and finance dept More
by rmayom
Employees Worked With
Other Employees :
Bryan Kerner, Tim Regan, Steve Helmich
July 02, 2022
See the message sent to the manager. I was late and chose to wait for my car to be serviced. In spite of my lateness, My car was serviced and I was in and out in a reasonable time fram I was late and chose to wait for my car to be serviced. In spite of my lateness, My car was serviced and I was in and out in a reasonable time frame. More
by mjhartenbach
Employees Worked With
Chris Bank
June 30, 2022
Professional, friendly, and was very prompt with the maintenance work on my vehicle. I like the attentiveness of the prep, easy in an easy out of the dealership. maintenance work on my vehicle. I like the attentiveness of the prep, easy in an easy out of the dealership. More
by Rambobby
Employees Worked With
Chris Bank
June 24, 2022
Friendly, patient and good at answering questions. Nice place to wait with room to stay safely separated. Nice place to wait with room to stay safely separated. More
by mulelin
June 22, 2022
Getting an appointment was easy. Quick and easy to work with! I will always own a Toyota. Quick and easy to work with! I will always own a Toyota. More
by Kenny.Graser
