Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tom Pappas Toyota
St. Peters, MO
925 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service!
Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 925 reviews
March 16, 2022
Truly one of the best car buying experience we have ever had! Bob Holliday was genuine, helpful and provided us with a seamless experience. His knowledge and team of people were all delightful to work with, had! Bob Holliday was genuine, helpful and provided us with a seamless experience. His knowledge and team of people were all delightful to work with, especially Alex the sales manager and Julie in finance. I was happy to have the chance to do business with such great people! More
by watchoutdonttrip
March 12, 2022
I have been a loyal customer for 5 years. I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. T I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. Today I went in for an oil change and also explained that I had bought new headlights and put one of them in and it wasn’t working. I had the other brand new headlight still in packaging and asked that they look to see what the problem was. It turns out I had put the light bulb in upside down. I fully expected to have to pay for some labor (I understand I’m going to a dealership for service) but I was shocked when I was charged $160 for the headlights to be installed (I had already purchased the headlights so this was just diagnostics and labor). I am angry, disappointed and feel taken advantage of. Pappas has lost my trust and my business. My mom was actually shopping for a new car while we were waiting for my car to be finished and said she will now also be taking her business elsewhere. More
by Kbussen
Employees Worked With
Chris Bank
March 11, 2022
Very helpful staff and efficient. They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! More
by jkl
Employees Worked With
Chris Bank
March 11, 2022
I greatly appreciated the great customer service Brett Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me li Bales gave me. I walked in with no appointment asking questions centered around purchasing my leased vehicle. Brett dropped everything, treated me like a family member and sold me the RAV4 very quickly. Brett was a very easy person to have a conversation with and took all the hassle out of purchasing a vehicle that I greatly appreciated. I will come back to Pappas for my next vehicle purchase. Thank you, Russ More
by rjmahood13
March 11, 2022
We have purchased all of our vehicles at Pappas Toyota (the last 40 years). It has always been a great experience. (the last 40 years). It has always been a great experience. More
by MissBirdieC
March 10, 2022
Friendly, fast and professional service. I've always had a good experience with Pappas Toyota. I've always had a good experience with Pappas Toyota. More
by barbois1
March 05, 2022
mr shore was very nice and professional ,I have always brought my car to Pappas everyone I have dealt with in the 5+ years I have owned the car has also been nice and professional.will continue to patron brought my car to Pappas everyone I have dealt with in the 5+ years I have owned the car has also been nice and professional.will continue to patronize More
by Ella-ellahuskey
March 03, 2022
Wonderful job! It was quick and efficient, I was scheduled the day I requested. Thank you It was quick and efficient, I was scheduled the day I requested. Thank you More
by lawtongrace73
Employees Worked With
Other Employees :
Paul Nettler, Chris Bank, Anthony Badalamenti
March 02, 2022
Always excellent service. From ease of check-in to completed work. My go to for any maintenance on my two Toyotas. From ease of check-in to completed work. My go to for any maintenance on my two Toyotas. More
by MG
Employees Worked With
March 02, 2022
My experience with Pappas’ service department is extremely positive! They are always pleasant to work with. My appointments are always met on time by very friendly, helpful employees. The dealership extremely positive! They are always pleasant to work with. My appointments are always met on time by very friendly, helpful employees. The dealership is clean and a comfortable place to wait. I would recommend Pappas to anyone who wants to purchase a car or who needs service. More
by nseals
Employees Worked With
