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Tom Wood Lexus
Indianapolis, IN
1,194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,194 Reviews of Tom Wood Lexus
September 12, 2025
Received great service for the complementary 5K maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions while I was there. More
by pduvall
Employees Worked With
Eric, Service Dept and Steve, Tech Support
September 12, 2025
Tom Wood is great to deal with and always professional and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles More
by Mojo
Employees Worked With
Rick, Micah and Sam
August 28, 2025
My car had some electrical issues but Mike the services manager took care of me with urgency and great customer service. Because of it, I decided to buy another Lexus after my visit manager took care of me with urgency and great customer service. Because of it, I decided to buy another Lexus after my visit More
by emontero9
Employees Worked With
Zachary Soutendijk
August 13, 2025
I had an extremely positive experience at Tom Wood Lexus. From the time I was greeted through the sales process, everyone was very friendly and professional. The showroom is beautiful, comfortable and clea From the time I was greeted through the sales process, everyone was very friendly and professional. The showroom is beautiful, comfortable and clean. The waiting area is ample and you don’t feel cramped. The restrooms are very nice and clean and the Service bay appears clean and well organized. Sam Shobe worked extremely hard to find me the car I would be happy with. I recommend him to everyone. I previously had a BMW and was very happy with the service department at that dealership and didn’t think it could be matched however, my experience so far at Tom Wood Lexus has been even better. I’m looking forward to a great relationship with Tom Wood Lexus. I know Sam will be a great resource for any questions I have. Thank you Sam Shobe and Tom Wood Lexus! More
by HappyGama
Employees Worked With
Sam Shobe
July 24, 2025
Was a pleasure working with Lexus and Tom Wood, everything is taken care of in a timely manner with pick up and delivery excellent and coordinating with Mika was a good experience. everything is taken care of in a timely manner with pick up and delivery excellent and coordinating with Mika was a good experience. More
by Larry
Employees Worked With
Micha
