166 Reviews of Tom Wood Nissan - Service Center
Oil change Very disappointed with experienced. Asked for a std oil change which is typically 34.95. Told in oast std price. Told this time needed a couple Very disappointed with experienced. Asked for a std oil change which is typically 34.95. Told in oast std price. Told this time needed a couple. Does not appear as a couple on website. Had a tire puncture. Mentioned I had purchased a tire warranty from them. Person struggled to find it. Did not know how to handle. Was also charged a shop fee Overall felt I was over charged Normally a good experience. This made me evaluate if I should return. More
No Pushy Service People I dropped off my car for service on Wednesday evening for an 11 o’clock Thursday appointment. Not only did they get my car finished early, but they d I dropped off my car for service on Wednesday evening for an 11 o’clock Thursday appointment. Not only did they get my car finished early, but they didn’t try to sell me things I didn’t need on my car! That never happens! I am so tired of service departments that try to tell you things are wrong with your car when you know that they are not. I will come back to this service group every time! More
Excellent Service I needed to take my Hyundai in for routine service and was very much appreciative of Adrian. My vehicle was done in record time. And it looks great! A I needed to take my Hyundai in for routine service and was very much appreciative of Adrian. My vehicle was done in record time. And it looks great! Also a quick shout out to Tim Walls for always being a great salesman. Without him, I would not have had this car. Highly recommend Tom Wood & Tim Walls. More
Recall and Brake, Fuel line work on 1988 Nissan Pathfinder They did a very good job in spite of some obstacles so it took somewhat longer than expected. Katie Marks, Service Consultant was very helpful They did a very good job in spite of some obstacles so it took somewhat longer than expected. Katie Marks, Service Consultant was very helpful More
Excellent Service Experience at Tom Wood Nissan I stopped in for a unscheduled service appointment at Tom Wood Nissan. They were prompt, thorough, professional, and very reasonably priced. They t I stopped in for a unscheduled service appointment at Tom Wood Nissan. They were prompt, thorough, professional, and very reasonably priced. They take a personal interest in customer satisfaction. More
Tim, Chip, and Dan did a great job. Rhoda Nissan dealership is much better than the Tom Wood Ford dealership. We enjoy the customer service. did a great job. Rhoda Nissan dealership is much better than the Tom Wood Ford dealership. We enjoy the customer service. More
Oil , lube, tire rotation. Maintenance service on our leased Murano. Worked with Alexis Cronkright. First meeting with her. Very pleasant young lady. Spent time visiting Maintenance service on our leased Murano. Worked with Alexis Cronkright. First meeting with her. Very pleasant young lady. Spent time visiting with our salesman, Mike Henderson. A-1 Representative of your dealership. Always a pleasure. More
Routine maintenance and wheel alignment My wife and I experienced excellent, professional, greeted with a smile service on a Saturday morning. We did not have an appointment and was still ab My wife and I experienced excellent, professional, greeted with a smile service on a Saturday morning. We did not have an appointment and was still able to get routine maintenance and a wheel alignment with minimal wait. The cost was very reasonable for this friendly service. I highly recommend Tom Wood Nissan. More
Friendly, knowledgeable, and professional Very trustworthy dealership and service department. I’ll never take my car/business anywhere else but Tom Wood Nissan. Very friendly and helpful staff Very trustworthy dealership and service department. I’ll never take my car/business anywhere else but Tom Wood Nissan. Very friendly and helpful staff. Did not try to sell me anything I didn’t need or want. The service department was focused on my needs and kept me informed. More
Super Service I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team th I had an issue with my pick up truck Eric took care of the problem kept me informed along the way and when I arrived to pick the truck up the team there had washed and vacuumed my truck. Perfect! More