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Tom Wood Nissan - Service Center

Indianapolis, IN

4.7
167 Reviews
Call Service Center (317) 747-3528

167 Reviews of Tom Wood Nissan - Service Center

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August 02, 2024

Tom wood Nissan staff(service& sales) are great! My service experience with Erin was awesome! More

by Bakers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Tom Wood Nissan responded

We are thrilled to hear that you had an awesome experience working with Erin at Tom Wood Nissan. Thanks for the shoutout to our sales and service teams.

July 31, 2024

Service was quick and efficient and the work was done in timely manner and would recommend their service department . More

by bshmn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis harris
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Jul 31, 2024 -

Tom Wood Nissan responded

Thank you for recommending our service department! We're glad to hear that the team at Tom Wood Nissan provided quick and efficient service. We appreciate your support!

July 26, 2024

Always have great customer service when using the service department. Great communication with process of service and any issues they may find. More

by bshoppell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wood
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Jul 26, 2024 -

Tom Wood Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear our communication and customer service met your expectations. See you next time at Tom Wood Nissan!

July 13, 2024

The service team members are pros. Very helpful and do not push unnecessary repairs. Very accommodating. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Riker 5 stars
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Jul 15, 2024 -

Tom Wood Nissan responded

Thank you for recognizing our service team at Tom Wood Nissan! We're glad to hear they were helpful and accommodating. Your feedback is much appreciated!

June 22, 2024

I’m Always a satisfied customer! Alexis was very courteous, pleasant and above all, honest. More

by 3JUs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 24, 2024 -

Tom Wood Nissan responded

We are glad to hear that Alexis and the team have provided kind and courteous service. Thank you for trusting Tom Wood Nissan with your automotive needs.

June 19, 2024

The Service Department, Ethan, did a great job with the multipoint inspection and specific issue I made them aware of. They worked with my Warranty company and communicated very effectively through the re More

by weavermike64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in Service was my primary contact
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Jun 21, 2024 -

Tom Wood Nissan responded

Thank you for the positive feedback, Mike! We're glad to hear that Ethan and our Service Department at Tom Wood Nissan provided excellent service and effective communication. We appreciate your support!

June 14, 2024

The service advisor Katie was fantastic in every way. She made sure to be communicative and answer any questions I had. She is a valuable asset to this company. The photos provided with the recommended s More

by sylviaflagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Marks
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Jun 17, 2024 -

Tom Wood Nissan responded

We're delighted to hear that Katie provided fantastic service and kept you well-informed during your visit at Tom Wood Nissan. Your feedback about the photos is much appreciated, and we'll be sure to share your kind words with her!

May 01, 2024

Service writers are all kind and great communicators - even when the news is hard to hear. More

by Grandma Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fagg
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May 02, 2024 -

Tom Wood Nissan responded

We're overjoyed to hear that our team has consistently provided courteous and attentive service! Thank you for sharing your praise for the crew at Tom Wood Nissan!

September 27, 2023

They provide great service, at a fair price, and have great availability of appointments and parts. More

by C. Pittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Sep 28, 2023 -

Tom Wood Nissan responded

Thank you for your kind words about our Tom Wood Nissan team. Have a wonderful day and keep us in mind for any future needs!

September 08, 2023

Provides great service! Customer friendly. Knowledge team. Car ready when promised. Easy to work with. More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Owens
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Sep 10, 2023 -

Tom Wood Nissan responded

Jim, we're glad to know you had a great experience with our team at Tom Wood Nissan. We always aim for customer satisfaction and it's wonderful to see that reflected in your visit!

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