216 Reviews of Tom Wood Subaru - Service Center
Wil is terrific. I feel at ease working with him and he has a great appreciation for the customer’s perspective I feel at ease working with him and he has a great appreciation for the customer’s perspective More
Camryn Meyer was our Service Advisor a couple of days ago on our Outback. She is extremely knowledgeable, communicates issues very well and gives you options on what would be best for you. Absolutely no pres on our Outback. She is extremely knowledgeable, communicates issues very well and gives you options on what would be best for you. Absolutely no pressure and no scare tactics! She is also very thoughtful and considerate. Needless to say we will go back to Tom Wood Subaru and ask for Camryn when we need service! More
Horrible! !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horribl !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horrible experiences with the service department. It takes days for an oil change and tire rotation. If you have a bigger issue, expect to leave your car for multiple days and this is with an appointment. The car rental agency next door has people constantly getting loaners because of cars that the service department doesn't get to. We will never buy from Tom Wood again and are absolutely getting rid of our Subaru at this point because we can't get it serviced!! More
Clean and efficient and very friendly . Always there for me when i need them to be . Always there for me when i need them to be . More
Professional and helpful maintenance department! First oil change with tire rotation, alignment and heated seat update went smoothly. Thanks Michael Mann! Recommend this dealer! First oil change with tire rotation, alignment and heated seat update went smoothly. Thanks Michael Mann! Recommend this dealer! More
The service is always excellent, I always know what is going on with my car. They go above and beyond to be helpful and prompt and the new scanning feature they have is great, I saw every inch of my car f going on with my car. They go above and beyond to be helpful and prompt and the new scanning feature they have is great, I saw every inch of my car from the photos. The waiting areas are very comfortable too. Tony helped me this time and I would recommend Tom Wood Subaru. More
Had a great experience with your technicians (Fredo and D’quan). Brought my Forester in for 60k service. Explained pricing and knowledgeable. Thanks for a good experience. D’quan). Brought my Forester in for 60k service. Explained pricing and knowledgeable. Thanks for a good experience. More
Reserved an appointment with Subaru ap for 7:30am. We were the second car in when the service department opened. The appointment was for an oil change and no more. I understand that the tires are rota We were the second car in when the service department opened. The appointment was for an oil change and no more. I understand that the tires are rotated automatically and we requested a car wash and that was all. The manager handling the appointment was fine explained that the shop was having a bad day. He gave us a coupon for $25 off the bill. I fail to understand why an oil change could cause us to wait nearly two and a half hours for completion. More
Great service. Quick and courteous. I am always confident that my car is given the best care. Quick and courteous. I am always confident that my car is given the best care. More