Tom Wood Volkswagen Noblesville - Service Center

Very friendly and helpful. Went the extra mile. I will definitely go back to this dealer. Went the extra mile. I will definitely go back to this dealer. More

They're very efficient, doing excellent work in a timely fashion, always courteous and professional fashion, always courteous and professional More

The service manager, Steve, always takes the time to go through the needed services. He is really nice to deal with and so is the whole dealership. through the needed services. He is really nice to deal with and so is the whole dealership. More

We had the best experience at this dealership. My wife and kids came in alone with a service issue and the GM Wyatt went out of his way to make sure they were taken care of. He secured a loaner ca My wife and kids came in alone with a service issue and the GM Wyatt went out of his way to make sure they were taken care of. He secured a loaner car for her and got them in and out! We will definitely be buying our next VW from them! Thank you!! More

The staff was really nice and helpful. They got my car done in a timely fashion. They got my car done in a timely fashion. More

Great customer services, well communicated and friendly people, nice waiting room very clean area, recommend people, nice waiting room very clean area, recommend More

The communication with the service department was terrible. My car was in their service department for over a month on a scheduled service. One repair was replacing the rear window mechanism, so I terrible. My car was in their service department for over a month on a scheduled service. One repair was replacing the rear window mechanism, so I knew it could take several days, but not a month. Multiple calls transferred to the service department were rarely answered and messages rarely returned. I had to personally stop by and talk to my service agent to get a status on my car. My agent did apologize to me for the delay when I finally picked the car up and made some adjustments to my bill. This was the second time in 3 months I had my car serviced at this dealership. The communication was even worse the second time. There will not be a third. More

This dealership employs very professional people. They got me right in for my oil change. Everything was sparkling clean. The service was wonderful! They got me right in for my oil change. Everything was sparkling clean. The service was wonderful! More

Two weeks turned to twelve on a recall. I felt like there was a lot of confusion in communication and wasn’t being honest.I would never recommend this service department. I felt like there was a lot of confusion in communication and wasn’t being honest.I would never recommend this service department. More

Best VW dealership! They’ve taken care of both my VW, service department is second to none. They’ve taken care of both my VW, service department is second to none. More