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Tom Wood Volkswagen
Indianapolis, IN
410 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 410 reviews
February 28, 2023
I went to their website and submitted a form to inform me of when a Golf R would be in their inventory and immediately after was greeted and they assisted me in my endeavors of procuring a Golf R within a we of when a Golf R would be in their inventory and immediately after was greeted and they assisted me in my endeavors of procuring a Golf R within a week. Amazing deal and excellent people to work with. Highly recommend their professionalism and customer service! More
by James W
Employees Worked With
February 22, 2023
He really cool and helpful and honest called earlier in the day for test drive came in and he help really a great guy most of all honest guy !!👍🏽 the day for test drive came in and he help really a great guy most of all honest guy !!👍🏽 More
by Isaac_house40
Employees Worked With
February 22, 2023
We saw a car online & called in & Jordan answered. He told us to come in & ask for him. He had the car ready for us & was able to keep us under budget while still leaving with a really good car. As He told us to come in & ask for him. He had the car ready for us & was able to keep us under budget while still leaving with a really good car. As a woman I don’t know much about cars and he was really honest & told me what mattered the most. Will definitely recommend anyone in the market, especially women to come see Jordan D. More
by Timaramarie
February 16, 2023
Jordan was an excellent salesman and his approach was very laid back which was helpful to me in buying a car. He was very knowledgeable about the vehicles in which I inquired. He was extremely courteous very laid back which was helpful to me in buying a car. He was very knowledgeable about the vehicles in which I inquired. He was extremely courteous and respectful - never pushy at all. I would highly recommend him to anyone looking to buy a car. :) More
by jkleeman
February 10, 2023
Excellent group of people, very professional and worked with me on pricing and I never felt pressured into anything with me on pricing and I never felt pressured into anything More
by Strawser05
February 09, 2023
Jordan is straightforward and is willing to work with you to get a deal done! Highly recommend him to anyone seeking a trustworthy salesperson to get a deal done! Highly recommend him to anyone seeking a trustworthy salesperson More
by PA
Employees Worked With
February 04, 2023
Was told service would take 3 to 4 hours. Ended up at 5 1/2 hours. Engine code scanner was down then tech took lunch and my car sat. Ended up at 5 1/2 hours. Engine code scanner was down then tech took lunch and my car sat. More
by rjhuelskamp
Employees Worked With
Service Manager, Ryan Carlisle
