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Tom Wood Volkswagen
Indianapolis, IN
411 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 411 reviews
February 04, 2023
Was told service would take 3 to 4 hours. Ended up at 5 1/2 hours. Engine code scanner was down then tech took lunch and my car sat. Ended up at 5 1/2 hours. Engine code scanner was down then tech took lunch and my car sat. More
by rjhuelskamp
Employees Worked With
Service Manager, Ryan Carlisle
February 03, 2023
Tom Wood’s dealers have made it simple to acquire and maintain a good quality vehicle. Josh was very helpful & made quick work of buying out my lease. maintain a good quality vehicle. Josh was very helpful & made quick work of buying out my lease. More
by emilyswain12
Employees Worked With
Gary, Josh Hedges
February 02, 2023
Josh was an amazing salesperson! We originally test drove a used car and decided we ended up wanting to buy new. He let us test drive and look at multiple vehicles, compared pros/con We originally test drove a used car and decided we ended up wanting to buy new. He let us test drive and look at multiple vehicles, compared pros/cons between them and even pricing between the vehicles. Josh even stayed 2.5 hours beyond his shift to make sure we were satisfied customers. We appreciated him very much through our sales process! More
by HAnten
Employees Worked With
Josh Hedges
January 31, 2023
Both Jordan and the entire Tom Wood Volkswagen team were great to work with when purchasing our 2018 Beatle. great to work with when purchasing our 2018 Beatle. More
by Tom
Employees Worked With
January 30, 2023
Pleasant and extremely helpful very good car shopping experience. Would definitely come back to shop again experience. Would definitely come back to shop again More
by Ginaf54
Employees Worked With
January 25, 2023
Easy fast great service thanks guys for the new vehicle I will be back again. will be back again. More
by natejs30
January 17, 2023
Jordan did a great Job taking care of me. I was a first time buyer and I explained to him what I wanted and payments I’m prepared for and he did his best and provided the best deal available I was a first time buyer and I explained to him what I wanted and payments I’m prepared for and he did his best and provided the best deal available and took care of me. I really appreciate him for taking his time and not forcing me into anything. More
by Eugene2003@gmail.com
Employees Worked With
Other Employees :
Kent Golden, Hector Canas, Josh Hedges, Ryan Carlisle
