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Tony Nissan
Waipahu, HI
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,749 Reviews of Tony Nissan
November 12, 2024
Tony Nissan always does a great job. They have been caring for my car for more than 190,000 miles! They never do more than I need and service is always fast and friendly. Mahalo Ryan! They have been caring for my car for more than 190,000 miles! They never do more than I need and service is always fast and friendly. Mahalo Ryan! More
by MissBobbi808
Employees Worked With
Ryan Bautista
November 11, 2024
I took my vehicle into tony nissan service for an oil change and safety check. They were suppose to use full synthetic oil but used conventional oil according to the invoice. This dealers service departm change and safety check. They were suppose to use full synthetic oil but used conventional oil according to the invoice. This dealers service department has alot of problems as for service. When I want synthetic oil, that is what I expect. I sense the problem within the service department is the communication between the service advisors and technicians or the technicians attention to detail is poor. I have been taking my vehicles to this nissan dealership since 1989 and I am looking elsewhere for service now. I feel like customers are being treated as a number now for service and not treated as customer with integrity. This dealership needs improvement in their service department. Technicians are making many mistakes when repairing and servicing vehaicles. Also, technicians are not taking vehicles for test runs to ensure all work or repairs were completed properly. More
by torps20022
Employees Worked With
Ryan Bautista
November 11, 2024
The service agent was great. My only cocern is the constant increase in prices at the dealership. Over two hundred dollars per hour for labor is excessive. I would take my car My only cocern is the constant increase in prices at the dealership. Over two hundred dollars per hour for labor is excessive. I would take my car to the dealership all the time if the prices were more reasonable. I believe many people feel the same. More
by phillipdeporto
Employees Worked With
Matthew Cardenas
November 06, 2024
Worst experience ever, went there to get my reverse fixed and didn't even got a diagnostic for it because they said something was wrong in my motor. Told them motor works fine and I don't have any complaints and didn't even got a diagnostic for it because they said something was wrong in my motor. Told them motor works fine and I don't have any complaints about it and I just want my reverse fixed. They insisted that they can't do it, so I decided to take my truck back and didn't know I would still have to pay for diagnostic which cost my $250+. Frustrating experience. More
by Froy1383
Employees Worked With
Matthew Cardenas
November 06, 2024
The service representative did a good job. The cost of the service is completely outrageous! I did that same job on my son’s truck (I did the job) and it didn’t cost anywhere close to what I h The cost of the service is completely outrageous! I did that same job on my son’s truck (I did the job) and it didn’t cost anywhere close to what I had to pay for my truck. I will not be back there for any further work or repairs on my truck. More
by dahatchery
Employees Worked With
Thomas Factora
