Toth Buick-GMC

Yukon I want to preface this by saying that this is my first negative review online for a business. We took our brand new 2025 Yukon here for its first service. About a month later I noticed an upward b first negative review online for a business. We took our brand new 2025 Yukon here for its first service. About a month later I noticed an upward bulge in the hood -it obviously had to be from something left on top of the motor and then shutting the hood creating a dent from the inside. The hood has not been opened since we purchased it new. Toth GMC did our first service and were the only ones to open the hood since we purchased the vehicle brand new. We called the dealership to ask if they had video and could review to see if someone accidently had shut something in the hood. I talked with the manager Samantha and she informed me that they did not follow protocol by taking pictures of the vehicle before servicing it. I asked multiple times if they could review videos and Samantha never would answer that question, instead always changing the subject. She asked me to send pictures and told me she would check with her body shop and what the manager of the body shop said. After about two weeks she called me back and told me that they do not use tools while servicing vehicles therefore there was no way they could have done this. I would love to know how you can change the oil without tools, not to mention that they could have left an old filter, phone, cup, flashlight, etc. and shut the hood causing this dent. I again asked Samantha if they could check the videos and she changed the subject telling me I have no proof that they did this. I can not speak for their sales department, but I would not risk taking your vehicle for service here, given the way that they treated us with this matter, and not following their own protocols. I would love to speak with someone higher up than Samantha to try and find a solution and the truth about this incident. More

If you live in PA or out of Ohio don’t bother going to this dealership. They won’t take anything but cash as your down payment, won’t take a Cashers check from your bank even if it’s made out to them or a this dealership. They won’t take anything but cash as your down payment, won’t take a Cashers check from your bank even if it’s made out to them or a cashers check from the loan department of your bank even if they can call to verify. Now the would make an exception to take my cash and cashers check and hold the car for two weeks until I could get back out to pick it up..yea that was so nice of them !! This deal was on a C6 Corvette that had been my dream since 2005 and now it’s crushed. Not only will I stop looking. As a 2024 GMC loyal owner, I will never buy another GMC as well..I went through a week of xxxx putting financing together only to have this dealership crush a long time dream…. And if you have issues don’t bother emailing the owner, you won’t get a reply ! More

My experience with them was great they got back to me in a timely manner a timely manner More

Dealer Took Deposit & Then Refused to Sell Vehicle Found a GMC Sierra truck online that met my requirements. Called the dealer, confirmed it was available and advised them that I would be purchasing w Found a GMC Sierra truck online that met my requirements. Called the dealer, confirmed it was available and advised them that I would be purchasing with the GM Employee Discount. Placed a $500 deposit on the vehicle which was charged to my credit card. The sales rep called back later in the day and said that "the sales manager said this is our only truck and he's not going to sell it with a GM employee discount". Supposedly the deposit is getting refunded although 24 hours later I have not seen it. Would never give a penny to this dealer, completely unethical behavior. More