
Town and Country Toyota
Charlotte, NC
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1,162 Reviews of Town and Country Toyota
This is my third Toyota Highlander, but my first time purchasing from Town and Country Toyota, and I couldn’t be happier with the experience. From the moment I walked in, the service was outstanding. My purchasing from Town and Country Toyota, and I couldn’t be happier with the experience. From the moment I walked in, the service was outstanding. My salesman, Ernesto, was superb. His communication and follow-up after my initial visit was commendable. I knew that is who I wanted to do business with. More
Had a great experience with Town and Country Toyota! Rodney was helpful, put car I wanted. The process was easy no pressure. Love my new car’ Rodney was helpful, put car I wanted. The process was easy no pressure. Love my new car’ More
Poorly treated and promised things that we didn't get. People were lying the whole time time and sold a car that had to be put directly in a shop People were lying the whole time time and sold a car that had to be put directly in a shop More
I purchased a new RAV4 completely remotely as I live 200 miles from them. They were the closest dealer that had the model, PHEV, that I wanted. They made the process very easy, gave me a fair deal, and del miles from them. They were the closest dealer that had the model, PHEV, that I wanted. They made the process very easy, gave me a fair deal, and delivered the car to me. More
Kai Chen was extremely helpful during my recent car purchase. He simplified the process at every step, ran interference for me, and made it all a seamless experience. He and Curtis Wright even delive purchase. He simplified the process at every step, ran interference for me, and made it all a seamless experience. He and Curtis Wright even delivered the car to my home. I give them both the highest marks. Thank you! More
My daughter took her Toyota camry for an oil change on 7/25, walked out paying $250. She was pretty much forced to pick the 30,000 tune up which she repeatedly said "all I want is an oil change". The car 7/25, walked out paying $250. She was pretty much forced to pick the 30,000 tune up which she repeatedly said "all I want is an oil change". The car only has 28000 miles on it . I totally feel because she is young, she was taken advantage of. I called to talk to someone, after getting passed around 4 times, the service advisor who supposedly helped her, did not provide any reason as why he would be forcing a tune up on my daughter. He kept saying she picked the service, no she did not. She does not even know what a tune up is. My daughter tells me, I kept saying all I want is an oil change. Extremely disappointed with the treatment. I expect the service advisor to care about the customer's pocket not their commission. We will NEVER EVER take the car to this dealership. More
Everything about this place is amazing! From the moment you walk in, to the friendly staff, like Jeff Dancy who went above and beyond, to Jeff Velasquez who searched everywhere for my mom’s From the moment you walk in, to the friendly staff, like Jeff Dancy who went above and beyond, to Jeff Velasquez who searched everywhere for my mom’s perfect car, to Mike in finance who made us laugh and was honest and kind. Thank you for the whole experience!! More