Toyota Carlsbad Collision Center
Carlsbad, CA
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56 Reviews of Toyota Carlsbad Collision Center
Poor communication/Sloooow service While I understand some delay occurs due to insurance issues, my rep Kevin only performed when I had to call to light a fire under him. While I understand some delay occurs due to insurance issues, my rep Kevin only performed when I had to call to light a fire under him. More
Great Customer service and communication I am pleased to give a five star review to Toyota Carlsbad Collison Center. Our contact, Ivan Peña, was outstanding. Professional, personable and pati I am pleased to give a five star review to Toyota Carlsbad Collison Center. Our contact, Ivan Peña, was outstanding. Professional, personable and patient. He went out of his way to make sure we got our Camry repaired quickly and thoroughly. He dealt with the insurance company and made sure that all the damage to our car was documented, explained and repaired. Ivan kept us in the loop with status updates all through the process. The repair work was completed on time and they did an outstanding job of making our car look new again. Thank you Ivan and the Toyota Collison Center for a "Job Well Done"!!!! Dave Mulgrew Vista, Ca More
Best collision center They took great care of me and my car. great customer service. Kept me updated on progress and was done ahead of schedule. Car was returned to me thor They took great care of me and my car. great customer service. Kept me updated on progress and was done ahead of schedule. Car was returned to me thoroughly detailed inside and out. I recommend them if your Toyota gets in an accident. More
Amazing They did a very good job on my Tacoma. Fernando Esquer help me all the time with any question that I had great customer service They did a very good job on my Tacoma. Fernando Esquer help me all the time with any question that I had great customer service More
Body repair of rear ended accident Matt followed closely with the insurance company on paper work and provided frequent repair updates while the car is in the shop. Job well done. Thank Matt followed closely with the insurance company on paper work and provided frequent repair updates while the car is in the shop. Job well done. Thanks. More
Kirk was amazing! Toyota Carlsbad collision center really took care of us! We had issues with our insurance company and Kirk was an amazing help, always keeping us info Toyota Carlsbad collision center really took care of us! We had issues with our insurance company and Kirk was an amazing help, always keeping us informed and up to date on changes, supplements, and payments! I would definitely recommend! Thank you so much! More
Easy in and easy out .,, no problems what so ever ! Was all told exactly as was planned prior to arriving. Would strongly recommend the service, as all persons I had contact were wonderful. The car was Was all told exactly as was planned prior to arriving. Would strongly recommend the service, as all persons I had contact were wonderful. The car was also detailed which was a surprise More
Please don't mess with my radio My eq settings were changed on my stereo. Please don't mess with my audio settings it's annoying. Also paint for bumper replacement was off. This My eq settings were changed on my stereo. Please don't mess with my audio settings it's annoying. Also paint for bumper replacement was off. This car is a limited edition that Toyota produced. I have had this exact work done before by the same dealer and I am aware of the paint not matching perfectly. My previous car was 6 years old. My current car is only 3 months old. More
Very good customer service Provided excellent service from start to finish. The finished product was exactly what I wanted. I would definitely return in the future. Great custom Provided excellent service from start to finish. The finished product was exactly what I wanted. I would definitely return in the future. Great customer service More
Excellent Attitude and Workmanship! Service feels like Japan! Finally an American company with the Japanese service quick and friendly attitude! Their estimated deadline was beaten by 4 Service feels like Japan! Finally an American company with the Japanese service quick and friendly attitude! Their estimated deadline was beaten by 4 days! Love my new repaired car now! More