Toyota Carlsbad Parts & Service

Toyota Carlsbad Collision Center went above and beyond for my repairs and repaint. Their staff were always courteous, excellent at managing expectations, and most importantly to me: transparent. Robert ta for my repairs and repaint. Their staff were always courteous, excellent at managing expectations, and most importantly to me: transparent. Robert talked me through all of my available options for my car's paint issues, and was upfront about which options might be best for me--even if that best option financially might be to not get some services done. This earned my trust with him and the collision center, and was why I chose them for my repairs in the end. Repairs happened quickly, and I was always informed along the way. My car came back newer looking than when I first bought it used, and I was surprised to find they'd cleaned my interior too. I'll definitely work with them again if my Toyota needs more services! More

Toyota Carlsbad has always had a very professional and thorough service department. They are very good at listening to you and working with you and your needs. thorough service department. They are very good at listening to you and working with you and your needs. More

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issu You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!! More

My experience is wonderful! Wait in the very spacious reception room, ate free coffee and dessert, read/watch on cellphone, easy to spend the waiting time. Regarding service, ye Wait in the very spacious reception room, ate free coffee and dessert, read/watch on cellphone, easy to spend the waiting time. Regarding service, yes, well done the jobs, besides did the designated service, also included free tire air pressure inflation and free multi checking on my car, very good service!! More

Great customer service and neat/ spacious facility. Bathroom was very clean, well appointed lounge. Overall impressive! Bathroom was very clean, well appointed lounge. Overall impressive! More

Took care of my issues, and in a timely manner. They are very professional. Thank you for the help They are very professional. Thank you for the help More

The customer service and knowledge was excellent also very informative and helpful throughout the process. very informative and helpful throughout the process. More

Our car has been misdiagnosed for the last 10+ years, other service managers did seem to care and this problem was never solved. Jennifer Bombay did a fantastic job helping solve the problem. She was ge other service managers did seem to care and this problem was never solved. Jennifer Bombay did a fantastic job helping solve the problem. She was generally concerned and helped ensure that the issues would be taken care of. More

May 21 Daniel did a great job At making sure my car was serviced, got an alignment because I do hit curb sometimes. I’m very happy with my experience today thank you. serviced, got an alignment because I do hit curb sometimes. I’m very happy with my experience today thank you. More

The dealership works on time. The person taking care of my car has explained everything that they’re doing. Everyone inside the office is polite and helpful. I couldn’t recommend The person taking care of my car has explained everything that they’re doing. Everyone inside the office is polite and helpful. I couldn’t recommend them any higher. They were great. More