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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.7
730 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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730 Reviews of Toyota Carlsbad Parts & Service

June 17, 2024

The customer attention to detail is outstanding every time I come for service. I highly recommend Toyota Carlsbad rather buying a new vehicle or for service. More

by Big Poppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
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Helpful
June 15, 2024

Always friendly staff, 💯 recommend do your service at this location. Waiting period is just about right More

by mbjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Ramírez
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Jun 17, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you for choosing us here for your vehicle needs. We're lucky to have you as a valued customer and we look forward to providing you with this same great service again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 15, 2024

Kevin Laird is my service manager. He’s on top of the repairs for my almost 11-year-old Prius wagon. He is friendly and professional, and he always gets me out before the quoted time. More

by nmoore858
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
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Jun 17, 2024 -

Toyota Carlsbad Parts & Service responded

We're very lucky to have Kevin and our team and it's no surprise he takes great care of you and your Prius. We can't wait to share this 5-star review with him and we look forward to seeing you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 15, 2024

Excellent customer service. Communication was great. Service completed in a timely manner. Very happy with the service. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
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Jun 17, 2024 -

Toyota Carlsbad Parts & Service responded

Rose, Providing quality service and communication are two of our top priorities, which is why we couldn't be happier to read this. Thank you for both your business and your feedback. We hope all is well and we hope to serve you again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 14, 2024

This service center is always a pleasure to work with, from scheduling and drop off to pick up. The employees are cheerful and friendly, and very professional. More

by kfelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moxie Alcorn
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Jun 14, 2024 -

Toyota Carlsbad Parts & Service responded

We're glad you receive 5-star service from start to finish each time and we appreciate you choosing us here for your Toyota needs. Hope to see you again soon! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 13, 2024

They need to open deli for people who needs to wait more then half hour More

by Valdo309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt, Christina
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Jun 13, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you for this recommendation. We'll definitely be sure to take this into account, as we always want to accommodate our guests to the best of our ability while they wait. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 12, 2024

Excellent service Friendly environment I love the professional service that Toyota of Carlsbad does. I always take my car to them. They check everything for me, and advice me what to expect next. More

by Antonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Robinson
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Jun 12, 2024 -

Toyota Carlsbad Parts & Service responded

Antonia, Thank you so much for being part of the family. We're lucky to have you as a valued customer and we look forward to continuing to take care of you and your Toyota for many more years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 11, 2024

Had a wonderful service experience for my Toyota Camry with Ken, highly recommend Toyota service More

by kfaust1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 11, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you had a 5-star experience with Ken here and we hope your Camry's running like new again! Thank you for taking the time to share this. We hope all is well and we hope to work together again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 09, 2024

Kevin Laird was fantastic. He always is so friendly and listens to my concerns about my vehicle. He is the reason I drive from Rancho Bernardo to Carlsbad. I know I’m receiving More

by aliwkwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Report | Print
Jun 10, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for making the drive to see us and Kevin! We're lucky to have you as a valued customer and we look forward to continuing to take care of all your Toyota needs for years to come! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

Helpful
June 09, 2024

From drop off to pick up, everything was excellent. Everything done was explained in detail. Thanks! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horace Fielden
Report | Print
Jun 10, 2024 -

Toyota Carlsbad Parts & Service responded

Jill, We're so happy to see you received 5-star service from start to finish. Thank you for stopping by and thank you for taking the time to share your experience. We hope all is well and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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