"Outstanding customer service "
Great customer service from everyone! They even had people walking around asking if you needed anything! They were able to fit me in on a Monday a couple hours before my scheduled time since I was in the area! I really appreciated that! They even gave a coupon for a car wash in the area since their car wash was down. I never even asked for a wash!
The Shuttle service drop off was very convenient, as well as, the email reminder that I could schedule the service appointment online. First service didn't take more than a few hours.
"I needed a service on my 1 ye. Warranty"
Service on warranty took an extra hour from the yime I was originally quoted. I had to reschedule another spot. Because of the service at Toyota Carlsbad.