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Toyota Carlsbad

Carlsbad, CA

4.7
850 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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850 Reviews of Toyota Carlsbad

July 18, 2026

Vanessa was very helpful and kind! She goes above and beyond to help me and always answer all my concerns all the time👍🫶 I recommend her!! More

by Xenialuke13.fl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 20, 2026 -

Toyota Carlsbad responded

Thanks for this 5-star review! We're so happy to see that you're well taken care of here and we can't wait to continue to assist with all of your vehicle needs for years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 17, 2026

The staff is very friendly. Emily is an incredible person who provides all the information and makes the process very easy. More

by Albertoeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Harvey and Hugo Fernandez
Jul 20, 2026 -

Toyota Carlsbad responded

We're extremely lucky to have Emily on our team and it's no surprise to see that she took great care of you. We can't wait to share this amazing review with her and we hope you're loving your new Toyota thus far! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 17, 2026

It was a hassle free experience from start to finish with the help of Natalie Pendergast . Well organized and she is very knowledgeable. The newly built Sales office / Show room is very cozy. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie Pendergast is our sales representative , Daisha Leon
Jul 17, 2026 -

Toyota Carlsbad responded

Hi Linda, We couldn't be happier to see that Natalie took great care of you from start to finish and you like our new and improved facility. We hope that you're loving your new Toyota thus far and we hope to see you here at your first service visit! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 09, 2026

Great experience from start to finish. Everyone was professional, friendly, and helpful. A special thank you to Omar Rivera for his excellent communication, support, and dedication through More

by Elizabeth P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Nicole Nielsen
Jul 09, 2026 -

Toyota Carlsbad responded

Congrats on your new RAV4, Elizabeth! We couldn't be happier to see that Omar and our team took great care of you from start to finish and you drove home completely satisfied. We're glad that you love your new ride and we can't wait to see you at your first service visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 07, 2026

Hector is awesome! He kept me updated the entire time the technicians were working on my truck. Thank you Hector and the entire team at Toyota Carlsbad. More

by Mrpatrickreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisha Leon, Natali Panlaqui
Jul 08, 2026 -

Toyota Carlsbad responded

Hi Patrick, Hector is a great asset to us here and it's no surprise to see that he took great care of you! We can't wait to share this with him and we can't wait to see you here at your next visit. Hope your truck is treating you well! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 27, 2026

Brett, Alan and LeeAnn were very helpful with my purchase of a new RAV4 Plug-In Hybrid. More

by FRANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Symonds, Alan Gabriel, LeeAnn Hauser
Jun 28, 2026 -

Toyota Carlsbad responded

Thanks, Frank! It's a team effort here and a pleasure to see that our team went above and beyond to help get you into a new RAV4 Plug-In Hybrid. We hope that you're loving it thus far and we hope to see you here at your first service visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 22, 2026

The Service Department was very helpful and friendly. Much Appreciated! Answered all questions and assisted my wife quickly! Look forward to visiting the dealership again soon More

by fireandsurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Desk Personnel
Jun 22, 2026 -

Toyota Carlsbad responded

We're very happy to see that our service team was extremely accommodating. We appreciate you choosing us for your vehicle needs and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 20, 2026

Dealership itself is great customer service was awesome however, used car we got isn’t great we haven’t even made a payment yet and have taken it to the dealer 3x for transmission issues, rotor issues and More

by roxy.bugarin
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 23, 2026 -

Toyota Carlsbad responded

Roxy, We are glad to hear that you had a positive experience with our team and that our customer service met your expectations. We are sorry to learn of the concerns you have experienced with your vehicle since purchase. We understand how frustrating unexpected repairs and multiple service visits can be, especially so soon after purchasing a vehicle. Our goal is always to provide dependable vehicles and support our customers when concerns arise. If you would like us to review your situation further, please contact our management team directly so we can discuss your experience in more detail. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 20, 2026

Emily Harvey, Nicole (Nikki) Nielsen, and the team at Toyota Carlsbad were amazing to work with! They were all so kind, professional, and courteous - I didn't feel pressured at all as it was quite a comf More

by amy.ng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Harvey, Nicole Nielsen
Jun 22, 2026 -

Toyota Carlsbad responded

Hi Amy, It's a team effort here and pleasure to read this and see that our team went above and beyond to make you feel comfortable throughout your entire car-buying experience. Thank you so much for choosing us here and for taking the time to share this. We hope you're loving your new Toyota and we can't wait to see you here at your first service visit. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

June 19, 2026

Everyone was great! I absolutely love my car and the attention that I received at the dealership. More

by Wendy Weiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisha Leon, Natali Panlaqui
Jun 22, 2026 -

Toyota Carlsbad responded

Congrats, Wendy! So happy to see that you had a 5-star car-buying experience and that you drove home satisfied. Welcome to the family! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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