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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
4.7
261 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 261 reviews

July 30, 2025

Best place to get the vehicle serviced at without having any issues & very well staffed More

by jorgeherrera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
July 29, 2025

Very good job and services. Thank you very much for taking my vạn and repaired it. It runs great now. More

by Jbandinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes is an excellent man at front desk., Rose Bayat
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Jul 29, 2025 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

This was the worse experience ever. Salesman made a promise to have repairs done on the car only to turn around and claim that was why a discount was given. Even the mechanic shared tha More

by impreso05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Idris, Rose Bayat
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July 26, 2025

I'm from out of state and I am still waiting for my license plate and pa registration the people were helpful but it should be a smoother transaction put seems like they never dealt with someone from P More

by barrymcintyre55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mrs Johnson
Report | Print
Jul 30, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback Mr. McIntyre.  The temporary tag that you received is valid for 60 days. As a Maryland dealer, we are unable to process tag work in Pennsylvania, however, we work with a vendor who can process your tag work. We are confident that we will receive your Pennsylvania tags within the 60-day timeline. If you have any further questions or concerns, please feel free to contact me at anytime and thank you for your business.   Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

July 25, 2025

Sufficient, attentive to customers need, timely and courteous Oscar was so professional and helped me after having a bad experience at another dealer. This was excellent service at its best. More

by gdconway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar service adviser
Report | Print
Jul 27, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

This was the first time my truck was serviced at Toyota Certified at Capitol Plaza and I had a great experience. I am very pleased with the level of customer service provided and how quickly the repairs w More

by cb721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Sariles
Report | Print
Jul 27, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2025

Work was done professionally and in a timely manner. Great job and well done, will return! More

by J.sariles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 23, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Things were placed back where it was taken from and I felt very satisfied of my service done. More

by Phoebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 19, 2025 -

Toyota Certified at Capital Plaza responded

Hello Phoebe, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

Lobby is neat. Good customer service. Staff are respectful and friendly. My name is Aderonke not Aderomke. More

by oyewocrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jul 14, 2025 -

oyewocrown responded

Lobby is neat. Good customer service. Staff are respectful and friendly. My name is Aderonke not Aderomke.

Jul 16, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2025

Friendly clean salesman was very helpful and the financial assistance was so honest and up front More

by Ahudson1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 13, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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