Toyota Certified at Capital Plaza
Landover Hills, MD
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I can't write about the entire dealership, but Mr. Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and P Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and POLITE. I am going to buy my WIFE a new Toyota Suv because of his Customer service skills. More
I scheduled a time for servicing and was immediately taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service and wait time was sufficient. In my case 2 hours .I will take my car here from now on More
Direct and candid. Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided costs accordingly so that I could make informed decisions. Delivered within proposed timeframe. More
Oscar helped us through the repair and he was absolutely wonderful- he communicated frequently and exceeded all expectations. We’re expecting our first child in just a few weeks so we let him know our time wonderful- he communicated frequently and exceeded all expectations. We’re expecting our first child in just a few weeks so we let him know our time crunch and he worked very hard to see if other dealers had the part in stock so the tech could make the repair quickly. More

