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Toyota Certified at Capital Plaza

Landover Hills, MD

4.7
301 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 301 reviews

October 10, 2025

I can't write about the entire dealership, but Mr. Keith in Customer services is the best Ambassador for this Dealership. He is Professional, has product knowledge, very courteous, very polished and P More

by AVALON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. KEITH,SERVICE DEPARTMENT
Oct 12, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

Good work, but always trying to upsell services. Service is always slow, with almost 2 hours for a tire rotation. More

by Bsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Oct 18, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for sharing your feedback. We are glad to hear you were satisfied with the quality of work. We appreciate your comments about service speed and additional recommendations and will review them with our team to improve the overall customer experience. We value your business and hope to serve you again in the future. We value your business and hope to serve you again in the future.

October 04, 2025

I scheduled a time for servicing and was immediately taken care of . They will inspect car with pictures sent via text . You can approve or not to recommend repairs with price included. Awesome service More

by natelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Afolarin (sales), Rose Bayat
Oct 07, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

Direct and candid. Advised regarding the issues and provided options to resolve. Provided options for resolution outside of Capital Plaza Toyotas capabilities. Provided More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Oct 04, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for choosing Toyota Certified at Capital Plaza and taking the time to share your experience! We pride ourselves on being direct and candid with our customers, and we're glad it helped you make well-informed decisions. We're always happy to provide options and keep things transparent. We hope to see you again in the future!

October 01, 2025

Costumer service here is one of the best 👌 I really appreciate Francis, my first visit 🥰 More

by Marjuld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomez
Oct 04, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2025

Very good customer service, all the staff are good, most especially Mr sam ale he's excellent. More

by ajibolamathew93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam ale, Rose Bayat
Oct 05, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

This place offers a clean atmosphere that feels friendly, has knowledgeable staff, and maintains a high level of organization. More

by charlieaston10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Sep 27, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

They had fast service and great customer service! I would definitely recommend this location to other. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Sep 25, 2025 -

Toyota Certified at Capital Plaza responded

Hello Julie, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

September 18, 2025

Good costumer service very clean space and they explain in everything and give you all information More

by Garcia.sayra441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vivar
Sep 20, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Oscar helped us through the repair and he was absolutely wonderful- he communicated frequently and exceeded all expectations. We’re expecting our first child in just a few weeks so we let him know our time More

by LDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 20, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! If you have any further questions, please give us a call. We're always happy to help!

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