Toyota Of Colchester

Well organized. ready to serve. Honest. Polite.High quality. Clean. Well trained staff. Good information system. ready to serve. Honest. Polite.High quality. Clean. Well trained staff. Good information system. More

I went in and met with salesman Izzy and had a good experience, he is knowledgeable and helpful. This is the 2nd purchase I have made with Izzy. Great experience experience, he is knowledgeable and helpful. This is the 2nd purchase I have made with Izzy. Great experience More

My experience at Toyota of Colchester was very unpleasant and insulting. A hand written final cost figure written on the back of a business card (red flag) is unacceptable. Not completing a purchase agreemen and insulting. A hand written final cost figure written on the back of a business card (red flag) is unacceptable. Not completing a purchase agreement showing all fees (signed and agreed to by both parties) is unacceptable. Hiding a $3000 dollar price hike is unacceptable. Suggesting $1000 deposit when every other dealer requires $500. Get your money quickly so the high pressure can begin to buy something you don’t want. They refunded my deposit because they had to. They were exposed (fraud?). I didn’t sign a purchase agreement! Save yourself the headache and go elsewhere to buy your new vehicle. More

Servce Manager Vern and his team are the absolute best. They took awesome care of me when Middletown Toyota treated me very badly. They went above and beyond. New frame on my 2009 Tacoma. They are true to They took awesome care of me when Middletown Toyota treated me very badly. They went above and beyond. New frame on my 2009 Tacoma. They are true to there word. More

Michael Bar was very helpful in our purchase of our vehicle....very pleasant...informative...I recommend highly.....I would definitely send someone looking for a vehicle... vehicle....very pleasant...informative...I recommend highly.....I would definitely send someone looking for a vehicle... More

Mike really helped us get into an awesome dodge van. Very helpful and insightful... since driving around in our new van it’s been an awesome ride!! Thank you so much!! Very helpful and insightful... since driving around in our new van it’s been an awesome ride!! Thank you so much!! More

Over the past 13 years, we have purchased and serviced our vehicles at Toyota of Colchester...why drive the distance? Because they are honest, trustworthy, efficient, courteous, knowledgeable and kind... our vehicles at Toyota of Colchester...why drive the distance? Because they are honest, trustworthy, efficient, courteous, knowledgeable and kind... and Mr Joe Lionetti represents their culture superbly. More

Purchase 2017 Corolla We just purchased a used 2017 Toyota Corolla from Toyota of Colchester. Salesman Daniel Kort and his manager were very helpful throughout the wh We just purchased a used 2017 Toyota Corolla from Toyota of Colchester. Salesman Daniel Kort and his manager were very helpful throughout the whole process. They both worked with us to identify the right vehicle and understood at the same time we had a specified budget. Overall, we had a very positive buying experience at this dealership. We plan to service this vehicle and our other older vehicle there in the future. Very respectfully submitted, Mark D. More

Used truck purchase Everyone at Toyota of Colchester has gone above and beyond helping me with my purchase. The service department is wonderful to deal with. I highly rec Everyone at Toyota of Colchester has gone above and beyond helping me with my purchase. The service department is wonderful to deal with. I highly recommend both sales and service. More

Went in for an alignment, left with a melted axle boot. I would look elsewhere for repairs to your vehicle. If there is any issue whatsoever, they will not take ownership of their wrongdoing and accuse you I would look elsewhere for repairs to your vehicle. If there is any issue whatsoever, they will not take ownership of their wrongdoing and accuse you of setting them up. After taking my truck to get aligned it left in worse condition than it showed up. The tech, Advisors, or even the General Manager would not own up to their mistake and wouldn't do anything about it. Over an $80 alignment that didn't actually align my truck, nor a $100 axle. Discovering an issue after my truck was "aligned" I brought it up with my service advisor and he was very quick to blame me for the issue, lying about the tech utilizing heat to free a tie rod during the alignment, I can only imagine wasn't paying attention and melted my axle boot which was directly behind the tie rod. After I noticed fresh axle grease all over the right side of my truck, the SA also said "The tech noticed it before" but not only was it not brought to my attention, I wasn't even recommended a fix, or solution for what would be a freshly torn axle boot that the Tech would have undoubtedly brought up because it would have been virtually dripping as he performed the alignment. There was no multipoint inspection performed despite my invoice stating it did, and then another employee chimed in stating that they put that on every invoice whether or not they are performed. The GM then told me "This sounds like a setup, I'm done talking to you." Being a service member I really don't have time to scam a dealership out of an axle and a free misalignment. Especially after trying to cover my own xxx, and over a <$200.00 part. I'm incredibly disappointed that from top to bottom they aren't truthful about their practices and won't alleviate the issue to make it right. My brief experience has proven to me that I have no faith in the service department, or management to do the right thing or tell the truth about something so insignificant. More