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Toyota World Of Lakewood

Lakewood Township, NJ

4.4
855 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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855 Reviews of Toyota World Of Lakewood

June 04, 2015

great experience I had a great experience at Lakewood Toyota Scion and ended up in a new car. Danny Velez helped me out and made sure everything from the test drive t More

by hen3ry
Recommend Dealer
Yes
Employees Worked With
Danny Velez
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - I want to personally thank you for your review. Customer feedback is very important to our team. We enjoy reading positive comments so thank you for sharing your experience with our dealership. I am so pleased to hear that you and Danny had the opportunity to work together. He is a big asset to our team, and I am glad that he was able to help put you in your new car. It was a pleasure doing business with you. Thank you for choosing Toyota World of Lakewood. We look forward to working with you again in the future. Let us know if there is anything else we can assist you with. We are here to help! -Mark Fusco, Sr., General Manager

June 02, 2015

oil consumption testing The dealer tested my car for a warranty enhancement notification ZE7. That is excessive oil burning. What they do is fill your car with oil to the ful More

by allanmiata
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel (service writer) and service manager (do not remember name)
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello-Thank you for taking the time to give us your feedback. Our apologies that you did not have a positive experience when you visited our Service Department. It's truly unfortunate that we did not clearly communicate our commitment to customer service that we were trying to provide. As communication is key, we are truly sorry that we were not clear in regards to the mileage required by Toyota for testing purposes. Your opinion truly matters, thank you again for giving us the chance to improve from your feedback. Mark Fusco, Sr.- General Manager - 888-451-5388

June 01, 2015

If you want to purchase a toyota car, go Lakewood Toyota We were so lucky that we chose Lakewood Toyota. We not only got the best price but the best service as well. We had outstanding experience with the de More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Charles Easton
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - Thank you for taking the time to review our dealership. We appreciate you for sharing your experience with Charles, Jackie and our staff. Both Charles and Jackie are big assets to the Toyota World of Lakewood team, and I am so glad to hear that they were able to help you through the car shopping and buying process. We truly value your business. Thank you for choosing our dealership. Congratulations again on your new vehicle. We hope you continue to enjoy! -Mark Fusco, Sr., General Manager

June 01, 2015

customer focused Very responsive to customer requests. Not as time consuming as I thought it was going to be. One the top dealerships & salesman I've dealt with. More

by fred1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - Thank you so much for taking the time to review our dealership. We appreciate your feedback and your kind words. Thank you for choosing to do business with Toyota World of Lakewood. Satisfying our customers is our number one priority, and I am so glad that we were able to help you with your purchase. It was truly a pleasure working with you. We look forward to your next visit, and we are excited to welcome you to our dealership family! -Mark Fusco, Sr., General Manager

May 31, 2015

Great place to purchase a vehicle I purchased a used crossover from Sam, easily the best car buying experience I have EVER had. Sam is truly an asset to Toyota World. He will definite More

by Madeline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Johnson
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - I want to personally thank you for your review. Customer feedback is very important to our team. We enjoy reading positive comments so thank you for sharing your experience with our dealership. I am so pleased to hear that you and Sam had the opportunity to work together. He is a big asset to our team, and I am glad that he was able to help put you in your new car. It was a pleasure doing business with you. Thank you for choosing Toyota World of Lakewood. We look forward to working with you again in the future. Let us know if there is anything else we can assist you with. We are here to help! -Mark Fusco, Sr., General Manager

May 31, 2015

excellent I dealt with Carter Nies and Rodney Bohler the best customer service I have had in years. I was amazed by my experience quality people I would recomme More

by debrivoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Maldonado, Carter Nies
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - Thank you for taking the time to review our dealership. We appreciate you for sharing your experience with Carter and Rodney. Both Carter and Rodney are big assets to the Toyota World of Lakewood team, and I am so glad to hear that they were able to help you through the car shopping and buying process. We truly value your business. Thank you for choosing our dealership. Congratulations again on your new vehicle. We hope you continue to enjoy! -Mark Fusco, Sr., General Manager

May 31, 2015

Toyota Scion World My dealer was Charles Easton & was very nice - honest and helpful. Nice place, quality people. I recommend highly. Good experience for first time car More

by JayKiernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Easton
Jun 15, 2015 -

Toyota World Of Lakewood responded

Hello - We appreciate you for sharing your personal experience with our dealership. Your feedback is very important to our team. Thank you for your review. Our number one goal is to provide our customers with best service possible, and I am so glad that you left the dealership completely satisfied with your purchase. We truly value your business. Thank you again for choosing Toyota World of Lakewood. Congratulations on your new purchase, and welcome to our dealership family! -Mark Fusco, Sr., General Manager

May 27, 2015

Perfect! This place is awesome,great people great service,I got my daughter a 2015 SCION TC,and treated myself to a SCION FR-S. I felt at ease ,I would definit More

by geo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
May 28, 2015 -

Toyota World Of Lakewood responded

Thank you very much for your kind words. We pride ourselves in showing everyone a "World of Difference" when it comes to purchasing a vehicle and I'm truly glad to hear that you've got to experience that! Thank you very much for your patronage and we hope that you enjoy your vehicle not only now, but for many years to come. If I can ever be of service to you, please don't hesitate to call. Once again, thanks so much!!! Kind regards, Mark Fusco General Manager

May 27, 2015

A seamless transaction Bought my new car from Lakewood Toyota after being referred to them by my friend. What an easy transaction. Bob was a pleasure to deal with and extrem More

by garret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Elwell, Paul Paula
May 28, 2015 -

Toyota World Of Lakewood responded

Thank you very much for your kind words. We pride ourselves in showing everyone a "World of Difference" when it comes to purchasing a vehicle and I'm truly glad to hear that you've got to experience that! Thank you very much for your patronage and we hope that you enjoy your vehicle not only now, but for many years to come. If I can ever be of service to you, please don't hesitate to call. Once again, thanks so much!!! Kind regards, Mark Fusco General Manager

May 26, 2015

Needs work Salesman was a very friendly and helpful salesperson. Wish we could have struck a deal to reward him. However, sales manager would not budge on pri More

by antrcr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Paula
May 28, 2015 -

Toyota World Of Lakewood responded

Thank you for taking the time to give us your feedback. Our apologies that you did not have a positive experience when you visited our dealership. It's truly unfortunate that we could not come to terms while you were here as well as having made you felt that your time was wated! I strive to provide every client with a World Class experience while visiting our dealership. Your opinion truly matters and I'd like to thank you for your feedback as well as giving us the chance to improve from your feedback. If there is anything that myself or my staff can do to help you with in the future, don't hesitate to give me a call directly. Kind regards, Mark Fusco, Sr.- General Manager - 888-451-5388

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