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Toyota World Of Lakewood
Lakewood Township, NJ
853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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853 Reviews of Toyota World Of Lakewood
March 26, 2014
Walked in wanting to purchase a new Rav4 walked out disappointed. After receiving calls from at least four of their salesman, I decided to go in and purchase a new Rav4 as a return customer. At the out disappointed. After receiving calls from at least four of their salesman, I decided to go in and purchase a new Rav4 as a return customer. At the outset, everyone was friendly and pointed me to the salesman I was there to see. I walked around, test drove the model I selected and was ready to purchase a beautiful limited addition. After being there for over 3 hours and ready to sign the paperwork, I decided to wait until morning when I could see the frustration on the finance manager's face and his statement that I would need to wait an additional 10 minutes. Please keep in mind I waited @ 40 minutes for financing and this was at 11:30pm. For some reason, feeling somewhat uncomfortable with how I left, I decided to check prices online. While the price was close to wait I saw, I realized they were trying to overcharge me on interest. When I left Lakewood that night my rate was $488 at 4.9% a month. After making a few calls the next morning, this very same dealership offered me a rate of $430 at 2.25% a month and even agreed to throw in a remote starter when they claimed the best they could was a discount the night before. To make matters worse, today I received a letter in the mail stating I was entitled to a loyalty customer discount of $500 and that they would be hosting a loyalty customer event this Saturday. No one at the dealership made me aware of this, though most dealerships know in advance that they are not only hosting this type of event but who the mailers went to. To say I'm disappointed is an understatement. My advice, if you want to get a honest deal from this dealership come with your i's dotted and your t's crossed. More
by knazaire
Employees Worked With
Xavier, John, Ian, etc.
March 25, 2014
Great Experience, very friendly salesman. Felt well taken care of, he explained all my options on color accessories ect... for my new Venza. My wife and I were extremely happy driving out with our beautiful care of, he explained all my options on color accessories ect... for my new Venza. My wife and I were extremely happy driving out with our beautiful new Venza. Great dealership worth the time to check it out. More
by frankie622
Employees Worked With
Ralph Hveen
March 24, 2014
WE WOULD LIKE TO THANK JOE, FOR BEING SO HELPFUL WITH OUR PURCHASE, HE IS A VERY PLEASANT AND WELL KNOWLEDGED IN THE QUESTIONS WE ASKED. THANKS JOE, OUR TOYOA CAMRY IS BEAUTIFUL. PURCHASE, HE IS A VERY PLEASANT AND WELL KNOWLEDGED IN THE QUESTIONS WE ASKED. THANKS JOE, OUR TOYOA CAMRY IS BEAUTIFUL. More
by mrsgcolon
Employees Worked With
JPSEPH DAMBRO
March 21, 2014
After shopping for Toyota Camry for about 6 months and visiting 6 dealerships, my husband and I were pleasantly surprised by the experience we had at Lakewood Toyota. Ian Hanlon was kind, courteous, pati visiting 6 dealerships, my husband and I were pleasantly surprised by the experience we had at Lakewood Toyota. Ian Hanlon was kind, courteous, patient, and transparent. We were able to test drive and purchase our car within an hour and a half and received a fair price immediately instead of negotiating for hours on end. I will continue to purchase all my cars in the future with Mr. Hanlon because of the excellent service we received and we will certainly recommend all of our family and friends to take part in the wonderful experience he provides! More
by meredithp72
Employees Worked With
Ian Hanlon
March 17, 2014
Mr. D'Ambro was great. He answered my questions as best he could and got the rest of the Toyota team involved when needed. After a half day of dealer hopping, he narrowed my choice in a relaxed artmos best he could and got the rest of the Toyota team involved when needed. After a half day of dealer hopping, he narrowed my choice in a relaxed artmosphere. I thank him for fascilitating. It is people like him that will make Lakewood Toyota a top seller. This is the second time buying a vehicle from this agency and I found the outcome acceptable. While the price of vehicles today has reached the cost of my original home, I expect the Toyota value to remain consistent. I bought Tacoma double cab with a short bed. These guys are a pleasure to work with. Thank you Joe. More
by seaviper
Employees Worked With
Joe D'Ambro
March 16, 2014
I was drawn to the dealership after recieving a letter from them, looking for older models like mine to trade in, and since I had been thinking about getting a new car, I went to see what they would offer from them, looking for older models like mine to trade in, and since I had been thinking about getting a new car, I went to see what they would offer for my trade-in, and what was available in the newer Camry models. Our salesman was Danny V. and he made us feel very at ease and was very acommodating. I look over everything and take a long time to make my decisions, but Danny was more than accommodating, as he drove me in several models to show me the ride and explain the features of every model. I am nursing a broken ankle, so his help and patience was very appreciated. He made it very easy for me to find a car that was right for me, and to not make it a process that I usually dread.I would highly recommend him if you want a nice easy- going salesman that is very knowledgeable in his position. More
by Baierd
Employees Worked With
Danny Velez
March 14, 2014
great dealership ,everybody there is a very friendly...great service . many great car over there Toyota its a best car go and by Toyota in Lakewood friendly...great service . many great car over there Toyota its a best car go and by Toyota in Lakewood More
by DeonyziiVladychuk
Employees Worked With
Xavie Lyle
March 07, 2014
WE WENT IN JUST TO LOOK AT THE MODELS BUT WITH HAROLD'S HELP WE ENDED UP PURCHASING A CAMRY THE SAME DAY. THANK GOODNESS THERE IS STILL A TRUSTWORTHY DEALERSHIP THAT TRULY CARES ABOUT HOW WE WERE HAROLD'S HELP WE ENDED UP PURCHASING A CAMRY THE SAME DAY. THANK GOODNESS THERE IS STILL A TRUSTWORTHY DEALERSHIP THAT TRULY CARES ABOUT HOW WE WERE TREATED. More
by NJBOATER
Employees Worked With
HAROLD FRITZ
March 07, 2014
We purchased our Toyota Yaris about 4 years ago so this was our second visit to this dealership. We decided to lease this time. We took a test drive in the Rav4 and Ralph Hveen, our salesman, was patient was our second visit to this dealership. We decided to lease this time. We took a test drive in the Rav4 and Ralph Hveen, our salesman, was patient, courteous and determined to work with us and get us a price that would fit our budget. We gave up at one point and left the dealership, but Ralph called us back and within minutes we came to an agreement for our lease. Not only did he work on price, but was able to get the color SUV that my husband had his heart set on. Within a few days, our vehicle was ready to be picked up. I was impressed and waiting for a setback, but it never happened. Everything went smoothly. On another note, I have driven the Rav4 more than my husband since we picked it up and I must say I LOVE IT! The service department is exceptional as well and we have used their services these last 4 years. We will definitely be back to this dealership to purchase/lease our cars in the future. More
by DavD5
Employees Worked With
Ralph Hveen
March 02, 2014
Was a very easy experience buying a new car from Dan .The whole staff was kind courteous. Would recommend to anyone interested in buying a new car whole staff was kind courteous. Would recommend to anyone interested in buying a new car More
by ednugget
Employees Worked With
Danny Velez
