
Toyota of Ardmore
Ardmore, OK
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18 Reviews of Toyota of Ardmore
Jeremy Hodge Toyota of Ardmore! Terrible customer service and warranty fulfillment. My 2024 Toyota Tacoma was taken in for service, it has 20k and is less than a year old. Well with Terrible customer service and warranty fulfillment. My 2024 Toyota Tacoma was taken in for service, it has 20k and is less than a year old. Well within warranty. It had a check engine light on and had an evaporative emission code. Upon arrival to pick it up I was informed the fuel pump housing was spider-webbed cracked and leaking on the top side of the gas tank. They informed me it would not be covered by warranty because they believed I had ran over something which caused the cracks. Their justification was the tank was scratched on the bottom indicating it had a significant impact. They had taken some poor quality photos which display streaked dust and dirt on the tank (how you would suspect any undercarriage to look). Upon my own investigation, having access to a lift, I cleaned the tank and inspected it myself. There is no sign of any sort of damage to the underside of the tank or any of the components around the tank which also hang in the same area. You would expect to find major damage or deformation if there was enough force to move the entire tank and break the pump. I also took some good pictures of the tank and fuel pump housing cracks. I reached out to several technicians in the area and they believe the failure was not a result of any kind of impact but defective installation or material. I also reached out to another Toyota dealership and they couldn’t understand Toyota of Ardmore not warranting the parts and service. My suggestion for anyone would be to avoid Toyota of Ardmore for any sort of business. Pictures that I have taken are attached showing the tank and components. More
My wife and I bought our Highlander from Andy and Jeremy three weeks ago. This is the second Highlander we have bought from them and will most likely buy any other vehicles we need from them. Andy was fri three weeks ago. This is the second Highlander we have bought from them and will most likely buy any other vehicles we need from them. Andy was friendly, no pressure, thorough, and made the whole experience enjoyable and worthwhile. More
Buying a new car from this dealership and Andy Flood was a great experience. He made it hassle-free with no pressure. Highly recommend purchasing from this dealership and Andy! a great experience. He made it hassle-free with no pressure. Highly recommend purchasing from this dealership and Andy! More
Jake got us in and out quick. Jake knows his cars and how to set up everything we needed for our phones to match up with our new 2025 Rava4. Explained all the bells and whistle an Jake knows his cars and how to set up everything we needed for our phones to match up with our new 2025 Rava4. Explained all the bells and whistle and showed us how they worked. He went out of his way to get our numbers to work. Of coarse Trevor had the final say I think to match our numbers. Then there's Shane, Shane is tops in his department. Shane had our paperwork done very quickly and explained all the financial end of it . Thidteam works together to take care of there customers in my opinion. Been trading with this dealership close to 25 years and will till I'm 6 foot under. If they don't have it right then they can get and with a fair price. More
We all despise car shopping. After 3 weeks of going to Texas & OKC, emails, fb searches, sms, and Google searches. We found the perfect vehicle in our own town. Dealer Trevor After 3 weeks of going to Texas & OKC, emails, fb searches, sms, and Google searches. We found the perfect vehicle in our own town. Dealer Trevor Carter was very friendly and helpful. Finance was quick and painless, Thank You Mr Aaron & Mr Carter More
Best place to buy your new car ! Fast and friendly and will work with you , not like other dealers that won’t ! I just bought a new 2024 Camry and I love it !! Great deals ! Go se Fast and friendly and will work with you , not like other dealers that won’t ! I just bought a new 2024 Camry and I love it !! Great deals ! Go see them ! More
I bought a used GMC Pickup from my new friend Mr. Floyd and my experience was delightful very fast and no hassle I'd buy from this sales staff again Floyd and my experience was delightful very fast and no hassle I'd buy from this sales staff again More
Salesman Jake Arthur was a great. He was very knowledgable and attentive without any pressure. Made the buying experience for my new Tacoma stress free. Highly recommend him and th He was very knowledgable and attentive without any pressure. Made the buying experience for my new Tacoma stress free. Highly recommend him and the dealership. More
Having to order a new car was a new experience for us. Trevor made the process pleasant. He kept us informed with any issues that arose. After the car came in, Trevor went over details of the car and set Trevor made the process pleasant. He kept us informed with any issues that arose. After the car came in, Trevor went over details of the car and set up the multimedia for me. AJ and Shane also helped with the process. We have used the service department for many years. They are very knowledgeable and efficient. I am enjoying my Rav4!! Thank you, Toyota of Ardmore! Kelly B. More