Toyota of Cedar Park - Service Center
Cedar Park, TX
1,428 Reviews of Toyota of Cedar Park - Service Center
Like visiting a Lexus Dealership! ! Cody Wright is an asset to your service dept.! Love the service video by the technician !! Your building & service areas are Hospital Clean Your ! Cody Wright is an asset to your service dept.! Love the service video by the technician !! Your building & service areas are Hospital Clean Your Company excels in customer service & communication!! I will definitely be back & spread the word of confidence !! Thanks More
Super fast service, great attitude all the time and employees are always willing to help. employees are always willing to help. More
Process and communication is great. Everyone is nice and attentive. Colin was great and kept me updated. Overall, I had a great experience. Everyone is nice and attentive. Colin was great and kept me updated. Overall, I had a great experience. More
Friendly staff grate service get right on the task at hand helpful with answers thanks hand helpful with answers thanks More
Upon dropping my car off for routine service i was told that there was a mandatory recall and that i would have to leave my car all day and maybe the next as well. I dont live close to the dealership and s that there was a mandatory recall and that i would have to leave my car all day and maybe the next as well. I dont live close to the dealership and so had to get my wife to drive 45 minutes to come pick me up. Right after getting back to my house the dealership called back and said there wasnt enough parts for the recall and that i was actually in phase 2. I ended up spending 3 hours driving back and forth to the dealership. This could have been cut in half with correct timely communication by toyota of cedar park. This was extremely frustrating but the service team manager apologized and took responsibility for the mistake. This gesture saved the experience and i sincerely recomend the service department. More
Service is always outstanding no matter what vehicle I bring in this time my Tundra. Christopher my tech was outstanding great video with my inspection. Daniel my advisor what can I say 10-Stars for his bring in this time my Tundra. Christopher my tech was outstanding great video with my inspection. Daniel my advisor what can I say 10-Stars for his continued excellence. See you soon on my next advised appointment for it’s next service. More
Great service, professional, and courteous. I will definitely be back for any future service needs. I will definitely be back for any future service needs. More
I was continually kept in the loop as the maintenance was completed on my truck. completed on my truck. More
The time required to complete the update was completed in a much shorter time. Dealship provided a video of the inspection showing what was checked. a much shorter time. Dealship provided a video of the inspection showing what was checked. More
Did the work as promised. Due to a miscommunication with the shop Forman, it took 3 and a half hour to just to do an oil change and tire rotation. Zach made sure I got compens Due to a miscommunication with the shop Forman, it took 3 and a half hour to just to do an oil change and tire rotation. Zach made sure I got compensated for the extra wait time, which was appreciated. The mechanics left their dirty, oily finger prints all over my black truck which Zach took care off as well by wiping down the truck. My service guy was good but the shop and their crew need a lot of improvement. More