
Toyota of Clermont
Clermont, FL
Filter Reviews by Keyword
By Type
Showing 2,527 reviews
Great Service and Staff Everyone was super friendly and really helped me out finding the right car for me. I will definitely recommend my friends and family to Toyota of Cler Everyone was super friendly and really helped me out finding the right car for me. I will definitely recommend my friends and family to Toyota of Clermont. More
Timely Professional / Courteous Service I always bring my vehicle to Toyota of Clermont. Jeremy Roberts always makes sure I get the service I need in a timely manner. I went in for an oil c I always bring my vehicle to Toyota of Clermont. Jeremy Roberts always makes sure I get the service I need in a timely manner. I went in for an oil change and to get my tires rotated. I had mentioned sometimes my engine ran a little rough and Jeremy recommended an induction service. I still got out in a timely manner and now my engine is running smoothly. "Thanks Jeremy!" I feel at ease when I visit dealership for service thanks to Jeremy. He is professional, courteous, and most important honest. More
Alejandra Chang,T.J. Cotton and Marc Anthony Our service here was excellent from beginning to end!!! Marc Anthony could not have been more helpful and polite. Really a great kid!!! Then we kind Our service here was excellent from beginning to end!!! Marc Anthony could not have been more helpful and polite. Really a great kid!!! Then we kinda dreaded talking to a sales rep, but we were given to T.J. Cotton. Again, such a nice, polite and accommodating person. Upfront, he asked what can I do to make you a deal that you will be happy with? No pushing , no prodding and the best part was, there was not 14 trips to "talk to the manager to see if I can make this deal." We had done our homework, we knew what a fair price was and exactly what we would and would not do. He only had to bring one offer, we gave him our counter and the deal was done. When we left, I did not feel like I had been overwelmed or lied to or belittled. A lot of dealers tend to do that to women. THEN, even though we were paying cash, we dreaded going into the finance dept. NOTHING TO FEAR HERE!!! Alejandra could not have been sweeter, kinder and explained things to us as we signed each and every sheet. No financial mumbo jumbo! Next day, pick up car, she showed us all that we would ever need to know!! Only thing I took exception to (and this is just a person thing for ME, not her!!!) there were like at least 10 pre-screeners waiting for customers and SHE had to be the one to take off our old license plate and put on our new one!!! One of the young men should be available to do that. Her job is taking care of the money!! Just a thought, Mangement. Overall wonderful experience!! Would go there again and will tell all of our friends to do the same. Great to deal with a honest and reputable dealership. Dennis and Lynda Whaley More
Amazing experience!!! From the moment I got out of my car, to the last moment of me driving off with a new car was such a pleasant experience! Thank you Alexander for takin From the moment I got out of my car, to the last moment of me driving off with a new car was such a pleasant experience! Thank you Alexander for taking your time with the paperwork and answering all my questions. He could tell I was tense and nervous about the paperwork, but Alexander took his time and truly helped me relax as he went in depth into the paperwork and explained everything. Thank you Alexander! More
Courteous, Knowledgeable, and Professional We were greeted by Dan, a knowledgeable young man who taught us everything there was to know about the Toyota Avalon. After test driving several Aval We were greeted by Dan, a knowledgeable young man who taught us everything there was to know about the Toyota Avalon. After test driving several Avalon's we found the exact car we were looking for. Then Dan introduced us to Paul who worked hard to make the deal happen. He showed us all the options for financing available. Then Josh came in to make our dream of owning an Avalon a reality. While Alejandra finished up with our paperwork, Dan transferred all our loaded trunk into our new Avalon. Dan also made sure our new car was detailed and fueled while we were with Alejandra. When we came out from signing the paperwork, Alejandra hooked up my phone to Bluetooth while explaining the process. In addition, she explained some of the other electronics that are included in the car. The experience of buying a car at Toyota of Clermont was not only an educational experience by a pleasant one as well. This is the second car we have purchased and will return next time we buy a new car again. More
Natasha was Awesome! The experience here at Toyota of Clermont was the best! Natasha in the finance department was very helpful. She took the time out to explain all of th The experience here at Toyota of Clermont was the best! Natasha in the finance department was very helpful. She took the time out to explain all of the paperwork and she even helped me pair my phone to Bluetooth. More
Great customer service! The service team who helped me were fantastic. I never felt pressured. They answered my questions. I've never been given a tour of the service departm The service team who helped me were fantastic. I never felt pressured. They answered my questions. I've never been given a tour of the service department before. Everyone was friendly and courteous. More
Great and successful experience My experience with toyota was amazing. I'd like to thank Alexander Reyes. He was very kind and made sure everything went smoothly. Buying a first time My experience with toyota was amazing. I'd like to thank Alexander Reyes. He was very kind and made sure everything went smoothly. Buying a first time car is definitely something very exciting as well as nerve wrecking. Alexander made sure we had all questions answered and all information meticulously. More
No pressure Sales - Great customer service Everyone from greeter to sales rep to finance was extremely nice. Was not pressured to purchase car. They asked me where I needed to be to purchase Everyone from greeter to sales rep to finance was extremely nice. Was not pressured to purchase car. They asked me where I needed to be to purchase the car and then we worked from there. I like their procedure of placing your old car and new car side by side so that you can move your stuff and they also provide reusable bags. Another extra is that I purchased a used car and was provided with new car mats. Sometimes it is the little things that really make a difference. More
Awesome customer service! From the moment we walked in we were impressed. After visiting several dealerships it was like a breath of fresh air. We were immediately greeted by a From the moment we walked in we were impressed. After visiting several dealerships it was like a breath of fresh air. We were immediately greeted by a young man named Chris who was very friendly and knowledgeable. He answered all our questions and was very interested in helping us find what we were looking for. Once we did we met with Scott who was equally friendly and helpful. He was very honest and transparent and didn't try to waste our time which was such a welcomed change from what we had experienced at other dealerships. This immediately made us feel comfortable and want to make a deal. We then met with Alexander and again he was great. We were very comfortable with our whole experience from start to finsh. They all are great assets to your company and the structure you have there others should follow! More