
Toyota of Clermont
Clermont, FL
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Car wash I went to get a car wash and make an appointment for service.The car wash was broke and they said I could get my service but it would take 30 to 45 m I went to get a car wash and make an appointment for service.The car wash was broke and they said I could get my service but it would take 30 to 45 minutes so I did.It only took about twenty and I was out the door!I was happy happy????? More
Great customer service I was in for an oil change and was very pleased at the short turnaround time and how very friendly and professional Andrew Burns was. He made me want I was in for an oil change and was very pleased at the short turnaround time and how very friendly and professional Andrew Burns was. He made me want to keep coming back for service. More
We had a good experience with the staff during our purchase. The sales and finance team were excellent and we greatly appreciated their assistance during the process of purchasing our new car. David, Scott and The sales and finance team were excellent and we greatly appreciated their assistance during the process of purchasing our new car. David, Scott and Alexander were fantastic and professional! More
Best choice I have made. Alexander went above and beyond to help us. Everyone was extremely friendly and treats you like one of their own, they take you through the lot find Alexander went above and beyond to help us. Everyone was extremely friendly and treats you like one of their own, they take you through the lot find exactly what you are looking for and gets you the best deal and rate. They go above and beyond! We highly suggest More
Create experience Good treatment The experience was good and service is very good. I recommend my friend and family to purchase at car in Clermont Dealer. I very please and happy !!! The experience was good and service is very good. I recommend my friend and family to purchase at car in Clermont Dealer. I very please and happy !!! I love'd my car Camry More
positive experience Purchasing a car has always been very stressful for me, but Alex was able to go through the financial particulars with efficiency and confidence. Thi Purchasing a car has always been very stressful for me, but Alex was able to go through the financial particulars with efficiency and confidence. This in turn helped me to relax so I was able to ask questions, or ask for clarifications. More
buying experience I went into the dealership with the intention to test drive a used vehicle that I had seen on line. I was very impressed with the response and attenti I went into the dealership with the intention to test drive a used vehicle that I had seen on line. I was very impressed with the response and attention I received from everyone, from the minute I walked on the lot, until I left driving my brand new car! I am a happy car shopper! More
Excellent assistance in helping us make decision Everyone that helped us made sure we got information needed for us to make final decision. Personnel helped us in terms of new versus used vehicle. Everyone that helped us made sure we got information needed for us to make final decision. Personnel helped us in terms of new versus used vehicle. More
Awesome! Purchased my car about a year ago. I have only dealt with this location for service and everyone is always so pleasant and helpful. The service is alw Purchased my car about a year ago. I have only dealt with this location for service and everyone is always so pleasant and helpful. The service is always fast! More
Shopping for a used vehicle of a specific model, and color Everyone was friendly and helpful. It was a little unusual being passed off to several people during the sales process. Based on my original phone ca Everyone was friendly and helpful. It was a little unusual being passed off to several people during the sales process. Based on my original phone call to the dealership, Anna was the initial contact. She immediately passed us off to a salesman, Josh, who had the responsibility of only showing us the car and facilitating a test drive. We were then passed on to Matt who proceeded with the actual negotiations on purchasing the vehicle. Finally, after the deal was agreed upon, Natasha was our contact to prepare all the written documents. Unfortunately the total process had a lot of down time and took over three hours to complete. It wasn't until the car was brought around for us to drive home that we were told that there was only one key and that there would be no floor mats placed in the car. A big disappointment and a kind of a slap in the face in completing our time at the dealership. We did secure the specific model and color of the vehicle we were seeking ( actually drove 4 hours to get to the dealership) but the total experience left a little bitter taste in our mouths. I left with the feeling that it was assumed that I would never purchase another vehicle from this dealership due to not living in the area so nothing extra would be offered to us to encourage future business. Maybe that is how you treat all your customers which would be a real shame. We purchased a 2 and a 1/2 yr old Avalon hybrid listed at $26,000. Not an inexpensive compact. Just expected a little more! More